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new to DB and game stutters and crashes

S

Snipingu

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Dec 17, 2014
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Hi all,

I'm brand new to DB and trying the 3 day option. I'm pretty savvy with computers and *****s, and I followed the manual.

I've got a brand new freshly installed diablo 3 account. a level 1 barb, and just logged in. I selected the full acts plugin, and did an item rule set to the trinity rules. My game was set to windowed, and I had it all low resolution and low graphics settings.

I noticed right off that my guy would not move smoothly. He seems to stutter as he walked.. there seems to be buffer overflow or something almost immediately. My windows 10 is up to date as well as all my redistributables. I use *****s online for many other things, and its important that I have these up to date at all times. I attached my log. anyone able to maybe help me with this problem? id really love to be a long term member here!

Thanks for the help!
 

Attachments

I keep trying different settings, but nothing is working. I tried starting and stopping a few times, eventually the game client just crashes...

Here's another dump file... not much help it doesnt look like unless something is loading that it shouldn't.View attachment 572 2016-02-13 21.08.txt
 
Snipingu said:
so I had just downloaded it. Just wondering, but isnt the latest version of trinity already on it? how do I know if this stuff updates? just read the boards?

i'll test and come back.
Click to expand...

So updated trinity (completely removed folder and put in updated one) -- I uninstalled teamviewer it was the only thing on the list.

now the moment I hit start D3 crashes.

Here's a copy of the logView attachment 5956 2016-02-14 07.48.txt
 
something skill crashing it,any D3 3rd party tools/programs/filters enabled?
 
Tony said:
something skill crashing it,any D3 3rd party tools/programs/filters enabled?
Click to expand...

D3 is still crashing, its lasting a bit longer and the FPS is better now that I removed: teamspeak, ventrillo. I also completely uninstalled geforce experience and all that then reinstalled just the video driver.

this is really frustrating :( any other ideas? I have definitely removed all programs from that list, and i'm new to diablo 3 so i've never installed anything else 3rd party.

My latest log is attached.View attachment 5620 2016-02-14 09.22.zip
 
pm me your Skype and we will teamviewer it
 
ok, thanks a lot for the help Tony. I have to reinstall Teamviewer since its one of the programs on the list. I had uninstalled it.
 
Tony said:
pm me your Skype and we will teamviewer it
Click to expand...

I havent gotten a contact invite on skype..been all day. I paid for 3 day trial, any chance you could extend so we could try and figure this out? I'd really like to know if this will work or not for me.
 
I haven't been able to link up with Tony. My Diablo 3 keeps crashing though when I run bot.. without bot it runs fine. I uninstalled all programs. does anyone else know how to run the debugger when D3 crashes?

the output shows:

The thread 0xfb4 has exited with code 0 (0x0).
Unhandled exception at 0x758D87E2 (rpcrt4.dll) in Diablo III.exe: 0xC0020043: An internal error occurred in RPC (parameters: 0x00000001, 0x000006A6).


I have no idea what that could mean. Really frustrating. My computer is really solid and I dont have issues very often with anything. I've completely uninstalled D3 and reinstalled it but still crashing.

Any help would be appreciated. any ideas on what I could do!
 
Look at this, one of the things it says in the call stack is "frames below may be incorrect and/or missing, no symbols loaded for mswsock.dll"

could that mean something?

1cWYufl.png
 
more talking to myself/Tony lol...

So i've done a scandisk, no errors, I did a defrag, I did the sfc /scannow and it found some errors/repaired ok.

I've tried at different resolutions including going back up to fullscreen (windowed) mode.. all crash

I've done a selective reboot, hid all microsoft items, and deselected rest/restarted.. still crashed. I've taken off all boot options on startup so nothing loads.. still crashed.

Short of having to do a complete format/re-install of windows 10 I'm just at a loss... I have over 2 TB's of stuff though so doing a full wipe is not something I want to do at all.

TONY HELP ME!!! lol
 
i will be on Skype in about 4-5 hours again
 
Tony said:
i will be on Skype in about 4-5 hours again
Click to expand...

Unfortunately I have to work... our schedules don't line up well. I'm on right now if you can pop on.. I have to leave in like 30 min though.
 
sorry i was on a medical condition last days,starting tomorrow i will be in action again :)
 
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