New Key not working

[Osquelele]

The other day I bought a new key due to mine expired. After a few minutes I got the new one but when I put it on the RebornBuddy it does not work and requests me the key over and over again.
Please help -_-

 

[mastahg]

Email [email protected]

 

[Osquelele]

Email [email protected]

That's what I first did and they told me to post it on the Forum