new 3 session HB key not working

[dragonbuddy]

as per my 3 previous emails to support my new key does not work;
Login Failed
the key entered is not an Honorbuddy key

some helpplz

 

[Tony]

make a fresh Hb installation from scratch

 

[dragonbuddy]

Fresh install same issue;
Login failed
The key entered is not an Honorbuddy key.

seems like you have given my buddy auth a wrong key.

 

[Aion]

Fresh install same issue;
Login failed
The key entered is not an Honorbuddy key.

seems like you have given my buddy auth a wrong key.

This error message sometimes happen when your current key is merged to another one, which is the actual one. Check your buddyauth.com for such scenario.

 

[dragonbuddy]

nope my old 6 sessions is in expired and logs in as expired and the new 3 session key just comes up with the above message. Can you wipe this key and reissue a fresh number?

 

[Tony]

contact [email protected] about it plz

 

[dragonbuddy]

sigh, YOU sent me here FROM support Tony.

Tony
Tony (Bossland GmbH)
Feb 22, 07:01 CET

Hi

Use our forums http://www.thebuddyforum.com/ for technical support plz.
Open a thread under support issues section providing your log file as attachment and we will check it asap

How To: Attach your bot log file [with pictures]

Moderator Tony
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[dragonbuddy]

please cancel the non working key in my buddyauth and issue a new one, 3 sessions.
thanks

 

[dragonbuddy]

Yet another ticket to support opened;

Your request (#167549) has been received and is being reviewed by our support staff.

 

[Tony]

you have to be clear when opening a key about whats the exact issue


also forums cant help you on this keep using the support service plz

closed