Need additional help from customer support

[bk11]

Hello there,

I have emailed [email protected] twice in order to pay for a purchase through the Buddy Store. My card is being declined. I am attempting to get help from the representative named Joro but we are at a communication impasse. He marks my tickets as solved when I am not receiving a solution. Is it possible to receive help from a different member of support staff, and if so, how?

Thanks.

 

[Tony]

forums cant help you on this,sorry

open a new ticket and pm me your id plz