Frequently Asked Question
Where Do I Get Your Routine?
How To Attach A Log File?
Every bug report without these steps above and a log file, will be ignored! Period.
Can I Contact You Personally?
[SIZE=+1]Thread Management Rules[/SIZE]
Any thing else in a Buddy Store product Support thread is considered 'off topic' and may be deleted. Examples include, but are not limited to:
We ask that you please refrain from creating off-topic posts in Support threads.
Where Do I Get Your Routine?
- You can purchase it here [ Buddy Store ]
How To Attach A Log File?
- You can find a full written guide [ here ]
- You can find more help for HonorBuddy at the [ Helpdesk ]
Simple, follow these guidelines
Code:
What time did the bug occur?
Are you sure it is a bug in my routine?
Where is your toon now?
Descripe the bug! Please go into details!
- No, not unless you have an interesting bug or something to say.
- I HAVE to support this routine at least 18 months when released or up until a new expansion arrives. I signed an agreement with Bossland GmbH for that matter!
- An updated version has to be approved by the Bossland GmbH. It can take up to 3 business days for a new version to be approved. I have no influence on that matter.
[SIZE=+1]Thread Management Rules[/SIZE]
The Support thread for a Buddy Store product is meant for:
[*] Feature requests
[*] Constructive criticism with specific details
[*] Bug reports with a full log attached
Ref: [post=378165][Guide] How to attach your log[/post]
Any thing else in a Buddy Store product Support thread is considered 'off topic' and may be deleted. Examples include, but are not limited to:
[*] Price discussions
[*] Comparisons to other products
[*] Complaints without supporting evidence suitable for immediate corrective action by the author
[*] Theory crafting
[*] General chit-chat
[*] etc
We ask that you please refrain from creating off-topic posts in Support threads.
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