Hi all,
well, i'm on HB since 2010, I was on Glider before that time.
First, i'm not a farmer or gold/leveling provider, i'm a player.
I bought a lifetime key.. no, not one, three lifetime keys.
I suffered bans and bans (lost also my main) but I continued playing and supporting the team.
I can pretty understand the position of Bossland: less income means changing strategies.
But we signed a contract. When I purchased the license it was clearly said that it was lifetime (i.e. 10 yrs, I remember).
I think best thing would be converting 10 years to let's say one year, but FROM the date of the decision.
To clarify that... sometimes my bank sends me a communication saying "rules are changed from 01/01/2017... if you refuse to accept within 30 days you can refuse and close your account...bla bla".
I can accept and continue or refuse and close my account, I have 30 days to decide.
Here it's happening something like "Rules are changed from 01/01/2015... ops...you are late... CLICK!"
What does it means?? If you change the rules (and I think you could) you should give time to people to understand, ask, and "migrate" them from their position a new one!
Now you DIDN'T give your customers any appeal. CLICK, GAME OVER,...
Bah, probably you are not acting so different from Blizzard... you are just banning lifetimers without giving possibilities.
All the best,
Marco
well, i'm on HB since 2010, I was on Glider before that time.
First, i'm not a farmer or gold/leveling provider, i'm a player.
I bought a lifetime key.. no, not one, three lifetime keys.
I suffered bans and bans (lost also my main) but I continued playing and supporting the team.
I can pretty understand the position of Bossland: less income means changing strategies.
But we signed a contract. When I purchased the license it was clearly said that it was lifetime (i.e. 10 yrs, I remember).
I think best thing would be converting 10 years to let's say one year, but FROM the date of the decision.
To clarify that... sometimes my bank sends me a communication saying "rules are changed from 01/01/2017... if you refuse to accept within 30 days you can refuse and close your account...bla bla".
I can accept and continue or refuse and close my account, I have 30 days to decide.
Here it's happening something like "Rules are changed from 01/01/2015... ops...you are late... CLICK!"
What does it means?? If you change the rules (and I think you could) you should give time to people to understand, ask, and "migrate" them from their position a new one!
Now you DIDN'T give your customers any appeal. CLICK, GAME OVER,...
Bah, probably you are not acting so different from Blizzard... you are just banning lifetimers without giving possibilities.
All the best,
Marco