My new Log in key does not work?

[stannojj]

So i recently purchased a life time key, go to log into honorbuddy and put it in and it says Authentication failed?
i have been on BuddyAuth to see if the code is correct, i copy and paste it into the log in box, still says its failed..

Can i have some help please?

 

[chinajade]

Hi, Stannojj,

This article should help you sort the problem:

HelpDesk: 'Authentication Failed' errors​

If you are not off-and-away after this, please let us know.

cheers,
chinajade