my HB wont launch.

[2770Thanh]

hey. when i try to start my HB. it says, Honorbuddy stopped working. trying to solve problem. and 5 sec after. nothing happeing. and when i try to launch it again. it still crashed.
also i dont have the log folder. so i cant send u guys a log

i rly need help. ive tryed to redownload seval times. dosnt help

 

[Tony]

on what OS are you?

 

[2770Thanh]

windows 7

 

[Tony]

make sure that all windows updates are installed

wow crashes as well or?

 

[2770Thanh]

nope HB wont even start up

 

[Tony]

check the windows updates and also try a pc restart

 

[2770Thanh]

should my wow be closed when i launch HB
and why dont i have a log folder

 

[Tony]

should my wow be closed when i launch HB
and why dont i have a log folder

WoW should be open and you must be logged in the game world with your char

you dont have a log because Hb doesnt start