E elmgren New Member Joined Jul 30, 2015 Messages 25 Reaction score 0 Sep 11, 2015 #1 Hi! I bought some profiles a month ago, now that my key expired I bought a new one and now all my profiles are gone.... Help me please!
Hi! I bought some profiles a month ago, now that my key expired I bought a new one and now all my profiles are gone.... Help me please!
CodenameG New Member Joined Jan 15, 2010 Messages 38,364 Reaction score 231 Sep 11, 2015 #2 are they listed when you log into the shop with your buddyauth account?
E elmgren New Member Joined Jul 30, 2015 Messages 25 Reaction score 0 Sep 12, 2015 #3 CodenameG said: are they listed when you log into the shop with your buddyauth account? Click to expand... Yes they are. But the key I got when I purchased second time isn't on buddyauth page. And I cannot submit it there either "Key already claimed"
CodenameG said: are they listed when you log into the shop with your buddyauth account? Click to expand... Yes they are. But the key I got when I purchased second time isn't on buddyauth page. And I cannot submit it there either "Key already claimed"
CodenameG New Member Joined Jan 15, 2010 Messages 38,364 Reaction score 231 Sep 12, 2015 #4 because when you checked out, you probably used a different e-mail. so the new key got put under that e-mail attached to THAT buddyauth account. your going to have to e-mail support. [email protected] make sure you include both of your keys
because when you checked out, you probably used a different e-mail. so the new key got put under that e-mail attached to THAT buddyauth account. your going to have to e-mail support. [email protected] make sure you include both of your keys
E elmgren New Member Joined Jul 30, 2015 Messages 25 Reaction score 0 Sep 13, 2015 #5 That's probably it, thanks! WIll Email
CodenameG New Member Joined Jan 15, 2010 Messages 38,364 Reaction score 231 Sep 13, 2015 #6 great, if you need anything else let us know.