Hi,
Ctanking,
Is this a request you sent to the Bossland 'front office' at
[email protected]?
If so, you need to continue to try to get in touch with them every few days through that email address. The forum Support team does not have access to the user account information, or the tools to assist you with this issue. And, the 'front office' does not monitor the forums.
cheers,
chinajade