So I have been back at it once again messing with the GM's since they wanna keep banning 5 accounts at a time. LOLZ. I have a witness to my actions and if they wish to acknowledge then they can!! I was able to keep this GM busy for over an hour. Haha. Enjoy..
Orc Chat Peon
at 20:03:55
We're aware that some players are having issues purchasing the Plague Quarter in Naxxramas. Details can be found here.
If you are still in need of assistance please proceed. The current average wait time is 0.
Orc Chat Peon
at 20:04:16
You have been connected with Nilhelvren.
you
at 20:04:14
hi
Nilhelvren
at 20:04:27
Hey howdy hey! How are you doing today?
you
at 20:04:27
was good until earlier
you
at 20:04:40
you guys banned my account but I haven't been able to play because the game keeps throwing error 132
Nilhelvren
at 20:04:59
What email was this on my friend?
you
at 20:04:52
email is xxxxxxx
you
at 20:04:58
sqa is chris
you
at 20:05:05
name is xxxxxx
Nilhelvren
at 20:05:21
Let me take a look here, I'll let you know what I find!
you
at 20:05:30
cant find much considering I haven't even been able to play the game
you
at 20:05:41
error 132 for 3 days now
you
at 20:05:46
even reinstalled the game
Nilhelvren
at 20:05:57
Actually not able to find an account under that email, would there be another email it'd be under?
you
at 20:06:03
xxxxxxx
Nilhelvren
at 20:06:54
Hmmm yeah, not getting anything with that email! You said the name on the account is George Washington as well?
you
at 20:06:53
ya
you
at 20:07:08
I had 4 accounts go down cause me and some friends do lan party every week
you
at 20:07:12
and I got emails on all them
you
at 20:07:18
saying banned
you
at 20:07:20
but
you
at 20:07:26
I haven't even been able to play the game
Nilhelvren
at 20:08:20
Hmm okay. Once I find your account we'll be able to see what's going on. Do you have any old CD-Keys for your games?
you
at 20:08:33
ya
you
at 20:08:40
lemme check my ebay email
Nilhelvren
at 20:08:51
Sure thing!
you
at 20:10:59
heres one
you
at 20:11:00
xxxxxxxxxxx
Nilhelvren
at 20:11:23
Thanks! Looking that up now
you
at 20:11:34
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
you
at 20:11:36
2 more
Nilhelvren
at 20:12:06
So that WoW account isn't banned, the first code you gave me. I'm looking at the other ones now.
you
at 20:12:21
then why do I got license banned emails
Nilhelvren
at 20:12:43
I'm checking the other CD-Keys you entered as well
you
at 20:12:52
and I cant log into them on bnet
Nilhelvren
at 20:13:20
That might have to do with putting the wrong email in, we'll get that figured out.
you
at 20:15:06
i got four accounts but i cant find the other keys
you
at 20:15:09
i can give you all the emails
Nilhelvren
at 20:15:45
Digging through these now, sorry. I'll let you know when I'm ready for the other ones1
you
at 20:16:51
xxxxxxxxxxxxxxxxxxxxxxx
you
at 20:17:00
xxxxxxxxxxxxxxxxxxxx
you
at 20:17:07
xxxxxxxxxxxxxxxxxxxxxx
you
at 20:17:19
those the four accounts that i had
you
at 20:17:28
all received banned license emails
Nilhelvren
at 20:20:12
Okay, so the 4839 bnet account's WoW license was banned for exploitive actions involving farming or botting. That's not something we'll be able to overturn as all play on that account was from the same IP address. I'm looking at the other accounts now.
you
at 20:20:52
how did i bot if i didn't even play the game?
you
at 20:20:56
that's what i wanna know
Nilhelvren
at 20:23:07
The account was logged into from the IP address you're currently on from 2014-07-24 to today, 2014-08-01.
Nilhelvren
at 20:23:39
The other account, 3748, was banned for the same reason actually.
you
at 20:23:39
i understand that but i haven't played is what im telling you cause error 132. and its not hard to hack an ip
Nilhelvren
at 20:24:57
We are only able to go off what we have here, I'm sorry about that.
you
at 20:24:57
sure
you
at 20:25:05
im glad i like to throw money away
you
at 20:25:11
so check out the other 2 accounts
Nilhelvren
at 20:25:24
Doing so now
you
at 20:25:19
cause u alrdy said the first key i gave u wasn't banned
you
at 20:25:51
what email is this one linked too? xxxxxxxxxxxxxxxxxxx
Nilhelvren
at 20:26:14
the 9433 email
you
at 20:26:24
hmmm
you
at 20:26:32
what about 1923
Nilhelvren
at 20:26:56
Still working through them, checking [xxxxxxxxxxxx] now
Nilhelvren
at 20:27:59
Same thing with 4653, banned for the same reason from the same IP.
you
at 20:28:13
ok check 1923
Nilhelvren
at 20:28:48
Same reason for that one as well
you
at 20:28:47
ok well get this
you
at 20:28:54
how do i get this overturned cause chck it out
you
at 20:29:00
the other day i bought 2 more accounts from u guys
you
at 20:29:18
well the link wasn't working so i had to call and i paid full price for 2 accounts when they was supposed to be 50% off each
you
at 20:29:19
well
you
at 20:29:25
2 hours after opening te accounts
you
at 20:29:31
the 2nd one was banned
you
at 20:29:46
but this time the person that did it did came from a different ip
you
at 20:30:04
so maybe they was able to mask there ip with mine this time but got caught up last time
you
at 20:30:19
oh and that one was overturned
Nilhelvren
at 20:32:30
I'm sorry to say but with the way everything looks these accounts will not be unbanned.
you
at 20:32:37
ok well then i would like a refund for the cd keys plz
you
at 20:32:45
since i paid for a product and cant use it
you
at 20:32:49
and have done nothing wrong
Nilhelvren
at 20:33:02
We do not offer refunds on banned accounts I'm sorry to say.
you
at 20:33:10
can i see the evidence on the accounts plz
Nilhelvren
at 20:33:44
If you'd like to put in an appeal to get those unbanned you're welcome to, but you'll need to make sure you're putting in an a ticket specifically under the "Appeal" category.
you
at 20:33:59
it wont let me log into them even when resetting passwords
Nilhelvren
at 20:34:18
Log into what?
you
at 20:34:20
bnet
Nilhelvren
at 20:35:00
Okay, which account?
you
at 20:34:59
all of them
you
at 20:35:10
cant i just appeal it with u your a gm
you
at 20:36:11
oh hey question.. when i get error 132 it says system memory read error
you
at 20:36:22
are u guys trying to read my computers memory?
you
at 20:37:41
hello?
Nilhelvren
at 20:38:02
Sorry, one moment
Nilhelvren
at 20:38:56
Here's troubleshooting steps for that Error for you Error 132 Troubleshooting
you
at 20:39:07
i have done those steps
you
at 20:39:18
im reinstalling the game since like 4 hours ago
you
at 20:39:21
its at 75%
Nilhelvren
at 20:40:21
Oh okay! Hopefully that reinstall fixes that for you.
you
at 20:40:25
we shall see
you
at 20:40:44
so can u go ahead and submit those tickets for me i would appreciate it
Nilhelvren
at 20:41:23
Those will have to be done on your end, I'm not able to do so. Just make sure they're under the "appeal" category when you're marking what the ticket is about.
you
at 20:41:35
but i cant log into bnet from those emails
you
at 20:41:40
so i cant appeal it
you
at 20:42:01
i have a question so does this mean that any other account that logs in under my ip is going to be banned?
Nilhelvren
at 20:42:11
Which email would you like to log back into?
Nilhelvren
at 20:42:30
Nope, as long as no bannable actions are taken while playing.
you
at 20:43:51
one second
you
at 20:45:36
how are bots detected is what i wanna know
Nilhelvren
at 20:46:13
That's not information we're able to give out.
you
at 20:46:22
oh ok
you
at 20:46:46
oh question
you
at 20:47:17
ok so if i have five accounts online and im not botting whats the odds that one of those will be banned for botting?
Nilhelvren
at 20:47:37
0-1.
you
at 20:47:45
hmmm
you
at 20:47:52
is multiboxing illegal?
Nilhelvren
at 20:48:37
It's currently not against our Terms of Use as long as the characters can't move without the player actively moving then, meaning as long as they can't get up and walk away and it's still playing.
you
at 20:48:57
so all multiboxing toons have to perform the same actions as the main toon?
Nilhelvren
at 20:49:20
That's typically how it's done, yes.
you
at 20:49:39
but isn't it a form of a bot kind of cause they person technically isn't playing the other toons and just playing one toon?
Nilhelvren
at 20:50:25
Bots are automated, meaning they move automatically without outside influence. The multiboxers still have to input information to have their characters move.
you
at 20:50:31
ohhhh
Nilhelvren
at 20:50:39
I need to be moving on at this point, was there anything else I could do for you regarding your accounts?
you
at 20:50:35
that's nice
you
at 20:50:51
well ya
you
at 20:51:06
you can give me back my accounts
you
at 20:51:25
question seriously though
Nilhelvren
at 20:51:36
So, you want password resets for all of them?
you
at 20:51:47
ya so i can get them unbanned
you
at 20:51:51
since im innocent
you
at 20:52:09
if i was to give you a sobriety test right now do u think you could walk the white line
you
at 20:52:29
do you think i rode the short bus when i was a kid?
Nilhelvren
at 20:53:08
Absolutely.
And as I said, I'm not able to process appeals. You'll need to put in a ticket for that so our appeal teams can handle that themselves.
If you'd like to get back into your accounts I can reset the passwords for you after we verify.
you
at 20:53:16
yes
you
at 20:53:20
i would like to appeal
Nilhelvren
at 20:53:47
You'll need to put in another ticket under the "Appeals" category then.
you
at 20:53:50
i know but i need to reset them
you
at 20:53:53
so i can do so
Nilhelvren
at 20:54:15
LEt's start with your 9433 account
Nilhelvren
at 20:54:21
What was your childhood nickname?
you
at 20:54:17
oh and im a little confused. did you say absolutely to me riding the short bus or passing a sobriety test?
you
at 20:54:26
chris
Nilhelvren
at 20:55:10
Correct thank you, and you provided the CD-Key earlier. I'm sending you a password reset to that email right now. Let me know when you get it, please.
you
at 20:55:39
correct to me riding the short bus?
you
at 20:55:54
nope didn't get it
Nilhelvren
at 20:56:17
Which email are you checking?
Nilhelvren
at 20:56:27
Also, be sure to check the Spam folder for anything from us.
you
at 20:56:22
9433
you
at 20:56:45
ya i did
you
at 20:57:14
do u own a house?
Nilhelvren
at 20:57:43
I'm sorry, but I won't be able to answer any questions that don't directly relate to your accounts my friend.
you
at 20:57:53
ok
Nilhelvren
at 20:58:15
I went ahead and sent the password reset again, check for me one more time to see if you got that one.
you
at 20:58:10
if i was to come over to your house could i play at your house?
you
at 20:58:24
ok lemme look
you
at 20:58:32
are gms aloud to bot?
you
at 20:58:37
allowed
Nilhelvren
at 20:59:15
Our personal play accounts are considered to be like any player's account and we are held to the same standards as everyone else.
you
at 20:59:59
are you sure you don't think i rode the short bus to school... cause i sense that you think i did. now my uncle moon died last year and he just told me that you do
you
at 21:00:24
didn't get the email
you
at 21:00:29
nothing in spam
Nilhelvren
at 21:00:42
Like I said, I'm not going to be able to answer any questions not pertaining to getting you back into your account.
you
at 21:00:40
can i come over to your house and we talk about this?
you
at 21:02:03
did you fix that email issue?
you
at 21:02:11
this is kind of frustrating to me
you
at 21:03:12
well considering all your links and everything else you guys have how do you guys have bot detection working since you guys cant even get a link for 50% sale to not work?
you
at 21:04:19
do u guys monitor ip's?
you
at 21:04:31
like flag them
Nilhelvren
at 21:05:29
That's not information we are going to give out, sorry.
you
at 21:06:02
well what kind of information can u give out? whats the point of talking to you when you cant tell me anything? can i talk to your supervisor?
Nilhelvren
at 21:07:53
It appears as though we're having some delays with the Password Reset emails. You should get them eventually and will be able to reset your password then. You can also change it in the "Settings" section of your account.
Nilhelvren
at 21:08:51
As for any other questions you've asked me, none of them went unanswered due to a lack of authority, as there is no one within this department, supervisor or otherwise, that would be able to provide these answers.
you
at 21:09:34
well who can i talk to that can prove to me that i was botting?
you
at 21:10:00
since no one in your department can show me i was botting can i be transferred to a new department? maybe payroll?
Nilhelvren
at 21:10:13
You will need to put in an appeal ticket, then our appeal team will review the bans and determine if they're just or not and remove or leave them on.
you
at 21:10:18
is there any appeal department?
you
at 21:10:41
id like to be transferred to them plz
you
at 21:10:47
id like to report a power outage
you
at 21:10:51
big mudslide
you
at 21:11:06
can i speak to the power outage department
you
at 21:11:50
but that appeal department id like to talk to
Nilhelvren
at 21:12:01
I've provided very clear instructions on how you may proceeed with your appeal if that is your wish. Beyond that, I'm afraid that the remainder of this conversation will be unproductive as there is no other avenue through which you can seek more information regarding the penalties or what caused them.
you
at 21:11:56
for real
Nilhelvren
at 21:12:36
As such, I will leave you to submit that ticket as directed and move onto assist other customers. I appreciate your understanding, and wish you luck in your appeal.
you
at 21:13:06
how much does it cost to buy a gm
Nilhelvren
at 21:13:14
Have a great rest of your day!
you
at 21:13:25
my employeer has authorized me 1000k to purchas eu
Orc Chat Peon
at 21:13:30
The representative has closed this chat session.
Orc Chat Peon
at 20:03:55
We're aware that some players are having issues purchasing the Plague Quarter in Naxxramas. Details can be found here.
If you are still in need of assistance please proceed. The current average wait time is 0.
Orc Chat Peon
at 20:04:16
You have been connected with Nilhelvren.
you
at 20:04:14
hi
Nilhelvren
at 20:04:27
Hey howdy hey! How are you doing today?
you
at 20:04:27
was good until earlier
you
at 20:04:40
you guys banned my account but I haven't been able to play because the game keeps throwing error 132
Nilhelvren
at 20:04:59
What email was this on my friend?
you
at 20:04:52
email is xxxxxxx
you
at 20:04:58
sqa is chris
you
at 20:05:05
name is xxxxxx
Nilhelvren
at 20:05:21
Let me take a look here, I'll let you know what I find!
you
at 20:05:30
cant find much considering I haven't even been able to play the game
you
at 20:05:41
error 132 for 3 days now
you
at 20:05:46
even reinstalled the game
Nilhelvren
at 20:05:57
Actually not able to find an account under that email, would there be another email it'd be under?
you
at 20:06:03
xxxxxxx
Nilhelvren
at 20:06:54
Hmmm yeah, not getting anything with that email! You said the name on the account is George Washington as well?
you
at 20:06:53
ya
you
at 20:07:08
I had 4 accounts go down cause me and some friends do lan party every week
you
at 20:07:12
and I got emails on all them
you
at 20:07:18
saying banned
you
at 20:07:20
but
you
at 20:07:26
I haven't even been able to play the game
Nilhelvren
at 20:08:20
Hmm okay. Once I find your account we'll be able to see what's going on. Do you have any old CD-Keys for your games?
you
at 20:08:33
ya
you
at 20:08:40
lemme check my ebay email
Nilhelvren
at 20:08:51
Sure thing!
you
at 20:10:59
heres one
you
at 20:11:00
xxxxxxxxxxx
Nilhelvren
at 20:11:23
Thanks! Looking that up now
you
at 20:11:34
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
you
at 20:11:36
2 more
Nilhelvren
at 20:12:06
So that WoW account isn't banned, the first code you gave me. I'm looking at the other ones now.
you
at 20:12:21
then why do I got license banned emails
Nilhelvren
at 20:12:43
I'm checking the other CD-Keys you entered as well
you
at 20:12:52
and I cant log into them on bnet
Nilhelvren
at 20:13:20
That might have to do with putting the wrong email in, we'll get that figured out.
you
at 20:15:06
i got four accounts but i cant find the other keys
you
at 20:15:09
i can give you all the emails
Nilhelvren
at 20:15:45
Digging through these now, sorry. I'll let you know when I'm ready for the other ones1
you
at 20:16:51
xxxxxxxxxxxxxxxxxxxxxxx
you
at 20:17:00
xxxxxxxxxxxxxxxxxxxx
you
at 20:17:07
xxxxxxxxxxxxxxxxxxxxxx
you
at 20:17:19
those the four accounts that i had
you
at 20:17:28
all received banned license emails
Nilhelvren
at 20:20:12
Okay, so the 4839 bnet account's WoW license was banned for exploitive actions involving farming or botting. That's not something we'll be able to overturn as all play on that account was from the same IP address. I'm looking at the other accounts now.
you
at 20:20:52
how did i bot if i didn't even play the game?
you
at 20:20:56
that's what i wanna know
Nilhelvren
at 20:23:07
The account was logged into from the IP address you're currently on from 2014-07-24 to today, 2014-08-01.
Nilhelvren
at 20:23:39
The other account, 3748, was banned for the same reason actually.
you
at 20:23:39
i understand that but i haven't played is what im telling you cause error 132. and its not hard to hack an ip
Nilhelvren
at 20:24:57
We are only able to go off what we have here, I'm sorry about that.
you
at 20:24:57
sure
you
at 20:25:05
im glad i like to throw money away
you
at 20:25:11
so check out the other 2 accounts
Nilhelvren
at 20:25:24
Doing so now
you
at 20:25:19
cause u alrdy said the first key i gave u wasn't banned
you
at 20:25:51
what email is this one linked too? xxxxxxxxxxxxxxxxxxx
Nilhelvren
at 20:26:14
the 9433 email
you
at 20:26:24
hmmm
you
at 20:26:32
what about 1923
Nilhelvren
at 20:26:56
Still working through them, checking [xxxxxxxxxxxx] now
Nilhelvren
at 20:27:59
Same thing with 4653, banned for the same reason from the same IP.
you
at 20:28:13
ok check 1923
Nilhelvren
at 20:28:48
Same reason for that one as well
you
at 20:28:47
ok well get this
you
at 20:28:54
how do i get this overturned cause chck it out
you
at 20:29:00
the other day i bought 2 more accounts from u guys
you
at 20:29:18
well the link wasn't working so i had to call and i paid full price for 2 accounts when they was supposed to be 50% off each
you
at 20:29:19
well
you
at 20:29:25
2 hours after opening te accounts
you
at 20:29:31
the 2nd one was banned
you
at 20:29:46
but this time the person that did it did came from a different ip
you
at 20:30:04
so maybe they was able to mask there ip with mine this time but got caught up last time
you
at 20:30:19
oh and that one was overturned
Nilhelvren
at 20:32:30
I'm sorry to say but with the way everything looks these accounts will not be unbanned.
you
at 20:32:37
ok well then i would like a refund for the cd keys plz
you
at 20:32:45
since i paid for a product and cant use it
you
at 20:32:49
and have done nothing wrong
Nilhelvren
at 20:33:02
We do not offer refunds on banned accounts I'm sorry to say.
you
at 20:33:10
can i see the evidence on the accounts plz
Nilhelvren
at 20:33:44
If you'd like to put in an appeal to get those unbanned you're welcome to, but you'll need to make sure you're putting in an a ticket specifically under the "Appeal" category.
you
at 20:33:59
it wont let me log into them even when resetting passwords
Nilhelvren
at 20:34:18
Log into what?
you
at 20:34:20
bnet
Nilhelvren
at 20:35:00
Okay, which account?
you
at 20:34:59
all of them
you
at 20:35:10
cant i just appeal it with u your a gm
you
at 20:36:11
oh hey question.. when i get error 132 it says system memory read error
you
at 20:36:22
are u guys trying to read my computers memory?
you
at 20:37:41
hello?
Nilhelvren
at 20:38:02
Sorry, one moment
Nilhelvren
at 20:38:56
Here's troubleshooting steps for that Error for you Error 132 Troubleshooting
you
at 20:39:07
i have done those steps
you
at 20:39:18
im reinstalling the game since like 4 hours ago
you
at 20:39:21
its at 75%
Nilhelvren
at 20:40:21
Oh okay! Hopefully that reinstall fixes that for you.
you
at 20:40:25
we shall see
you
at 20:40:44
so can u go ahead and submit those tickets for me i would appreciate it
Nilhelvren
at 20:41:23
Those will have to be done on your end, I'm not able to do so. Just make sure they're under the "appeal" category when you're marking what the ticket is about.
you
at 20:41:35
but i cant log into bnet from those emails
you
at 20:41:40
so i cant appeal it
you
at 20:42:01
i have a question so does this mean that any other account that logs in under my ip is going to be banned?
Nilhelvren
at 20:42:11
Which email would you like to log back into?
Nilhelvren
at 20:42:30
Nope, as long as no bannable actions are taken while playing.
you
at 20:43:51
one second
you
at 20:45:36
how are bots detected is what i wanna know
Nilhelvren
at 20:46:13
That's not information we're able to give out.
you
at 20:46:22
oh ok
you
at 20:46:46
oh question
you
at 20:47:17
ok so if i have five accounts online and im not botting whats the odds that one of those will be banned for botting?
Nilhelvren
at 20:47:37
0-1.
you
at 20:47:45
hmmm
you
at 20:47:52
is multiboxing illegal?
Nilhelvren
at 20:48:37
It's currently not against our Terms of Use as long as the characters can't move without the player actively moving then, meaning as long as they can't get up and walk away and it's still playing.
you
at 20:48:57
so all multiboxing toons have to perform the same actions as the main toon?
Nilhelvren
at 20:49:20
That's typically how it's done, yes.
you
at 20:49:39
but isn't it a form of a bot kind of cause they person technically isn't playing the other toons and just playing one toon?
Nilhelvren
at 20:50:25
Bots are automated, meaning they move automatically without outside influence. The multiboxers still have to input information to have their characters move.
you
at 20:50:31
ohhhh
Nilhelvren
at 20:50:39
I need to be moving on at this point, was there anything else I could do for you regarding your accounts?
you
at 20:50:35
that's nice
you
at 20:50:51
well ya
you
at 20:51:06
you can give me back my accounts
you
at 20:51:25
question seriously though
Nilhelvren
at 20:51:36
So, you want password resets for all of them?
you
at 20:51:47
ya so i can get them unbanned
you
at 20:51:51
since im innocent
you
at 20:52:09
if i was to give you a sobriety test right now do u think you could walk the white line
you
at 20:52:29
do you think i rode the short bus when i was a kid?
Nilhelvren
at 20:53:08
Absolutely.
And as I said, I'm not able to process appeals. You'll need to put in a ticket for that so our appeal teams can handle that themselves.
If you'd like to get back into your accounts I can reset the passwords for you after we verify.
you
at 20:53:16
yes
you
at 20:53:20
i would like to appeal
Nilhelvren
at 20:53:47
You'll need to put in another ticket under the "Appeals" category then.
you
at 20:53:50
i know but i need to reset them
you
at 20:53:53
so i can do so
Nilhelvren
at 20:54:15
LEt's start with your 9433 account
Nilhelvren
at 20:54:21
What was your childhood nickname?
you
at 20:54:17
oh and im a little confused. did you say absolutely to me riding the short bus or passing a sobriety test?
you
at 20:54:26
chris
Nilhelvren
at 20:55:10
Correct thank you, and you provided the CD-Key earlier. I'm sending you a password reset to that email right now. Let me know when you get it, please.
you
at 20:55:39
correct to me riding the short bus?
you
at 20:55:54
nope didn't get it
Nilhelvren
at 20:56:17
Which email are you checking?
Nilhelvren
at 20:56:27
Also, be sure to check the Spam folder for anything from us.
you
at 20:56:22
9433
you
at 20:56:45
ya i did
you
at 20:57:14
do u own a house?
Nilhelvren
at 20:57:43
I'm sorry, but I won't be able to answer any questions that don't directly relate to your accounts my friend.
you
at 20:57:53
ok
Nilhelvren
at 20:58:15
I went ahead and sent the password reset again, check for me one more time to see if you got that one.
you
at 20:58:10
if i was to come over to your house could i play at your house?
you
at 20:58:24
ok lemme look
you
at 20:58:32
are gms aloud to bot?
you
at 20:58:37
allowed
Nilhelvren
at 20:59:15
Our personal play accounts are considered to be like any player's account and we are held to the same standards as everyone else.
you
at 20:59:59
are you sure you don't think i rode the short bus to school... cause i sense that you think i did. now my uncle moon died last year and he just told me that you do
you
at 21:00:24
didn't get the email
you
at 21:00:29
nothing in spam
Nilhelvren
at 21:00:42
Like I said, I'm not going to be able to answer any questions not pertaining to getting you back into your account.
you
at 21:00:40
can i come over to your house and we talk about this?
you
at 21:02:03
did you fix that email issue?
you
at 21:02:11
this is kind of frustrating to me
you
at 21:03:12
well considering all your links and everything else you guys have how do you guys have bot detection working since you guys cant even get a link for 50% sale to not work?
you
at 21:04:19
do u guys monitor ip's?
you
at 21:04:31
like flag them
Nilhelvren
at 21:05:29
That's not information we are going to give out, sorry.
you
at 21:06:02
well what kind of information can u give out? whats the point of talking to you when you cant tell me anything? can i talk to your supervisor?
Nilhelvren
at 21:07:53
It appears as though we're having some delays with the Password Reset emails. You should get them eventually and will be able to reset your password then. You can also change it in the "Settings" section of your account.
Nilhelvren
at 21:08:51
As for any other questions you've asked me, none of them went unanswered due to a lack of authority, as there is no one within this department, supervisor or otherwise, that would be able to provide these answers.
you
at 21:09:34
well who can i talk to that can prove to me that i was botting?
you
at 21:10:00
since no one in your department can show me i was botting can i be transferred to a new department? maybe payroll?
Nilhelvren
at 21:10:13
You will need to put in an appeal ticket, then our appeal team will review the bans and determine if they're just or not and remove or leave them on.
you
at 21:10:18
is there any appeal department?
you
at 21:10:41
id like to be transferred to them plz
you
at 21:10:47
id like to report a power outage
you
at 21:10:51
big mudslide
you
at 21:11:06
can i speak to the power outage department
you
at 21:11:50
but that appeal department id like to talk to
Nilhelvren
at 21:12:01
I've provided very clear instructions on how you may proceeed with your appeal if that is your wish. Beyond that, I'm afraid that the remainder of this conversation will be unproductive as there is no other avenue through which you can seek more information regarding the penalties or what caused them.
you
at 21:11:56
for real
Nilhelvren
at 21:12:36
As such, I will leave you to submit that ticket as directed and move onto assist other customers. I appreciate your understanding, and wish you luck in your appeal.
you
at 21:13:06
how much does it cost to buy a gm
Nilhelvren
at 21:13:14
Have a great rest of your day!
you
at 21:13:25
my employeer has authorized me 1000k to purchas eu
Orc Chat Peon
at 21:13:30
The representative has closed this chat session.
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