Login-Error

[HB3176A12]

I have this error, when I try to login in GB:

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Firewall is disabled and account informations are correct.

 

[Tony]

try to log here and tell me what you can see
Log On - Buddy Auth Portal

 

[HB3176A12]

This:



"
Welcome to the Buddy Products Auth System!

Hello HB3176A12 ! Please select an area from the menu above.

* Current Honorbuddy Sessions: 0
* Current Gatherbuddy Sessions: 0
Buddy Sessions: 0/0
Lifetime Sessions: 0/3

* these numbers are for display only. They only show the current used sessions for each type. See the My Sessions tab at the top for more information.
If you forgot your password or wish to change it you can do so here.
"

 

[Tony]

it seems that something is blocking Gb

try to enable your firewall again but add an exception for Gb

and also are you on a limited netwark(school) or something?

 

[HB3176A12]

no, i'm at home.

also doesn't work - i've already tried this.

 

[Tony]

from another pc(on the same network) Gb works?
is it possible to try it?

 

[HB3176A12]

it works on my other pc (in the same network!) :/

 

[Tony]

double check the firewall and antivirus settings
it has to do with your machine

 

[HB3176A12]

I have all antivir programmes deinstalled and the windows firewall is disabled, but the error remains.

 

[Tony]

are you on the same router as the working pc?
are you the admin on the pc?

 

[HB3176A12]

yes, is the same router.
yes, i'm the admin.