Logging in...

[nxnick]

30 days and still unable to login. The only thing it says is "Logging in..." and "Latency to server xxx ms". I am not able to do anything after this.

 

[Tony]

where are you from plz?

 

[nxnick]

Oregon. USA

 

[Tony]

Removed message from Tony, who wrongly assumed that people from the US can not use Buddy products.

 

[nxnick]

Do I lose out on the money I spent?

 

[bossland]

Tony is wrong there. US customers are free to use any Buddy products!

 

[Tony]

true dat,with all the legal shizzle my brain got burned

sorry about that

do you have any firewall/antivirus enabled?
and if you have,have you tried to set proper exceptions?

also have you tried to flush your dns or use google dns instead?

 

[gavzta]

You had me worried there Tony

 

[gavzta]

Tony is wrong there. US customers are free to use any Buddy products!

/wave (it's a wow thing )

 

[nxnick]

I've turned off every firewall and antivirus software known to mankind on my computer. Still doesn't work. You've asked me these questions in a previous thread. You told me to skype you in which I did. After trying to get a response from skype for 3 weeks, you told me to post my log files in a forum post. It is a cycle that has over 30 days without resolution.

The newest piece of info that you offered was to flush dns. I just attempted that. It did not affect the outcome of HonorBuddy. It still says "Logging in..."

 

[Tony]

there is something on your machine blocking the connection to our servers

are you on a limited or wireless network?
any other network tools installed?
have you tried google dns instead?

 

[nxnick]

My connection is straight into a router (wired). I have removed any restrictions from my router. I just attempted google dns and restarted my pc. Nothing has changed.

 

[Tony]

have you tried to power cycle your router,also make sure there is no restrictions on ports

 

[gavzta]

I've turned off every firewall and antivirus software known to mankind on my computer. Still doesn't work. You've asked me these questions in a previous thread. You told me to skype you in which I did. After trying to get a response from skype for 3 weeks, you told me to post my log files in a forum post. It is a cycle that has over 30 days without resolution.

The newest piece of info that you offered was to flush dns. I just attempted that. It did not affect the outcome of HonorBuddy. It still says "Logging in..."

Have you tried doing a clean install ?

 

[nxnick]

I have went to the extent of disabling all firewalls and antivirus software, removing and reinstalling honorbuddy, bypassing my router and plugging my pc directly into the modem.

 

[Tony]

i am running out of ideas here

do you have a second machine?

 

[nxnick]

Yes. I have tried it on both machines. At this point, all I am asking for is a refund. I have no clue what else to do.

 

[Tony]

you can ask for a refund via [email protected] plz