Legion Refund

[bacon13]

So has anyone that got banned tried to get a Legion refund yet? Would it be easier to just do a charge back or actually go through Blizzard?

 

[Nutmegg]

Go through Blizzard. They will refund it.

 

[derekbps]

They refunded mine this morning.
I haven't even used the bot in 6-7 months and got a 6 month susp. today.

 

[Maddhatter]

I got mine refunded without issue.

I went through the chat. I just typed in that my account was banned and I will no longer be able to receive the product that I preordered for the account. They came back and said they processed the refund.

You definitely should not go through your bank on this. If you go through your bank then you are basically accusing Blizzard of fraud. You are telling your bank that either you did not approve the transaction or Blizzard did not provide the product. Neither of those are true. If you contact Blizz and they refuse to give you a refund then you can go through your bank, but you should not go to your bank first.

 

[atg68]

can anyone post a link where to get a refund for legion pre order from Blizzard?

 

[tdw]

can anyone post a link where to get a refund for legion pre order from Blizzard?

https://eu.battle.net/support/en/help/topic/wow/

There will be an option "Purchase and payment" and second "Request a refund"

Type in as someone above stated, mine getting processed it will take few days but fuck yeh..

 

[atg68]

https://eu.battle.net/support/en/help/topic/wow/

There will be an option "Purchase and payment" and second "Request a refund"

Type in as someone above stated, mine getting processed it will take few days but fuck yeh..

thanks for that, but it must be different in EU.. I dont see "Purchase and payment"

 

[obzzcure]

https://eu.battle.net/support/en/help/topic/wow/

There will be an option "Purchase and payment" and second "Request a refund"

Type in as someone above stated, mine getting processed it will take few days but fuck yeh..

Submitted a ticket for a refund,it was the digital deluxe edition.

Thanks for the tip

 

[bacon13]

Just had a GM chat and she told me that she cannot and had to pass it on to the refund team... Will post more as it progresses

 

[Maddhatter]

Just had a GM chat and she told me that she cannot and had to pass it on to the refund team... Will post more as it progresses

Then you submitted your request to the wrong department.

 

[bacon13]

Then you submitted your request to the wrong department.

I did Warcraft -> Purchase or Payment -> Request a refund

 

[lickalime]

Trying this as well

Then to sell HB lifetime account

 

[Maddhatter]

I did Warcraft -> Purchase or Payment -> Request a refund

Maybe the refund department is being so overwhelmed that you were automatically routed to a different overflow group. If you went to the refund department then he wouldn't need to send you to the refund department....

 

[interim]

I got refunded as well. Even my sub fees for last month. told em I won't be playing anymore and won't support a company who doles out blanket punishments.

X86 gg

 

[lickalime]

Couldn't refund it because it was bought in a bundle

 

[Dansleif]

Got mine refunded after waiting 20 minutes in live chat to speak to a GM.. took him 3 minutes.

 

[shoop]

Maybe the refund department is being so overwhelmed that you were automatically routed to a different overflow group. If you went to the refund department then he wouldn't need to send you to the refund department....

They wern't that overwhelmed 3 days ago when they were taking the next months subs off everyone. lol

 

[dracktw]

i got my refund and also i charge them back on paypal for the other stuff that i got this month

 

[NavyAV89]

Couldn't refund it because it was bought in a bundle

They said the same thing to me. I disputed with CC company and gt my money back. This was after the SBR ban last week

 

[obzzcure]

answer to my ticket:


I wanted to let you know that I have requested for your pre-purchase of the Legion expansion to be refunded. This will downgrade your WoW account to Warlords of Draenor, and return the money used on the purchase back to you in a couple of business days.

Please note that the character you applied the level 100 boost to will also become unavailable to play. If you decide to upgrade your account again at a later time, the level 100 boost will be consumed automatically to unlock the character again.