Key entered is a not an Honorbuddy Key

[dyer678]

I had several HB keys merged into a single login, a couple of them are now expired due to the lifetime change. One of which, is still valid until 2018. I am unable to login to HB with this key. HB says "The key entered is not an Honorbuddy key."

When I click on the Keys page on the Buddy Auth Portal, the key type is "Merged."

Can you please assist?

 

[ZoneHunter]

First understand if the lifetime key has time left on it then it has to be unmerged. you need to email [email protected] in order to have this done.

 

[nooblet]

Just noticed this myself. Some say i've got 770 days left though. Not sure if this is right or not

 

[Aion]

I had several HB keys merged into a single login, a couple of them are now expired due to the lifetime change. One of which, is still valid until 2018. I am unable to login to HB with this key. HB says "The key entered is not an Honorbuddy key."

When I click on the Keys page on the Buddy Auth Portal, the key type is "Merged."

Can you please assist?

As ZoneHunter suggested, you have to mail [email protected] and request these active merged keys to gets unmerged. Because initially they were merged to your oldest lifetimes, which have already expired.

 

[dyer678]

Roger, I've sent the request now. Thanks for the advice. Cheers!

 

[Tony]

we will check it asap!

 

[dyer678]

Any chance of a status update on this?

 

[Tony]

you will get the updates via email, forums can't help you on this

 

[Sonnenglanz]

Hello I play from switzerland. I have the most recent vision,

I bought today by paypal 1 year license, but no key get .. reason

Bossland GmbH <https://honorbuddy.myshopify.com>
Order # 45786

Your order has been canceled

Order # 45786 was canceled and your payment has been voided.

Refunded items

They could tell me why it does not work .. have they problems -or ?? Best regards

 

[Tony]

forums cant help you on this,contact [email protected] plz