Keeps crashing

[wizzramaz]

If anyone could help

2016-03-11 22:04:20,416 [1] INFO CustomLogger (null) - Hearthbuddy Version: 0.3.1149.235
Path: C:\Users\<Username>\Desktop\New folder (3)\<ExeName>

OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601
OS Architecture: 64-bit
InstalledUICulture: en-US [English (United States)]
CurrentUICulture: en-US [English (United States)]
CurrentCulture: en-US [English (United States)]

2016-03-11 22:04:20,452 [1] INFO CustomLogger (null) - Now setting up JitProfiles...
2016-03-11 22:04:20,454 [1] INFO CustomLogger (null) - JitProfiles successfully setup!
2016-03-11 22:04:20,456 [1] INFO CustomLogger (null) - Now beginning pre-start tasks.
2016-03-11 22:04:20,491 [1] INFO CustomLogger (null) - Pre-start tasks successfully completed.
2016-03-11 22:04:22,405 [1] INFO CustomLogger (null) - [BotManager] MsBetweenTicks = 15
2016-03-11 22:04:22,664 [1] INFO CustomLogger (null) - Hearthbuddy [0.3.1149.235] is up to date!
2016-03-11 22:04:22,993 [1] INFO CustomLogger (null) - Region: na
2016-03-11 22:04:22,994 [1] INFO CustomLogger (null) - T: 5247619325054245116 H: 3495985137
2016-03-11 22:04:25,306 [11] ERROR CustomLogger (null) - System.Exception: Could not find DX9 in process!
at GreyMagic.DirectX..ctor(MemoryBase mem, Boolean dx9)
at GreyMagic.Executor..ctor(ExternalProcessMemory memory, ExecutorInitParams initParams)
at GreyMagic.ExternalProcessMemory.?????????????????????????????????????????(ExternalProcessMemoryInitParams )
at GreyMagic.ExternalProcessMemory.?????????????????????????????????????????(Process , Boolean , Boolean , Boolean , IntPtr , Boolean , Int32 , Boolean , Boolean )
at GreyMagic.ExternalProcessMemory..ctor(Process p, Boolean startupExecutor, Boolean dx9, Boolean startupRasm)
at Triton.Game.TritonHs.?????????????????????????????????????????(Process , ????????????????????????????????????????? , String& )

 

[Tony]

remove:

- microsoft visual c++ 2005-2015 x86 redistributable



restart your pc,
download the installationwizard http://updates.buddyauth.com/BuddyWizard.zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart

 

[wizzramaz]

I did all that same error i think

2016-03-12 21:43:29,890 [1] INFO CustomLogger (null) - Hearthbuddy Version: 0.3.1149.235
Path: C:\Users\<Username>\Desktop\New folder (2)\New folder (3)\<ExeName>

OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601
OS Architecture: 64-bit
InstalledUICulture: en-US [English (United States)]
CurrentUICulture: en-US [English (United States)]
CurrentCulture: en-US [English (United States)]

2016-03-12 21:43:29,923 [1] INFO CustomLogger (null) - Now setting up JitProfiles...
2016-03-12 21:43:29,925 [1] INFO CustomLogger (null) - JitProfiles successfully setup!
2016-03-12 21:43:29,927 [1] INFO CustomLogger (null) - Now beginning pre-start tasks.
2016-03-12 21:43:29,950 [1] INFO CustomLogger (null) - Pre-start tasks successfully completed.
2016-03-12 21:43:30,080 [1] INFO CustomLogger (null) - [AuthRegion] NorthAmerica.
2016-03-12 21:43:31,449 [1] INFO CustomLogger (null) - [BotManager] MsBetweenTicks = 15
2016-03-12 21:43:31,917 [1] INFO CustomLogger (null) - Hearthbuddy [0.3.1149.235] is up to date!
2016-03-12 21:43:32,283 [1] INFO CustomLogger (null) - Region: na
2016-03-12 21:43:32,284 [1] INFO CustomLogger (null) - T: 5247620176546851821 H: 1485061221
2016-03-12 21:43:34,402 [11] ERROR CustomLogger (null) - System.Exception: Could not find DX9 in process!
at GreyMagic.DirectX..ctor(MemoryBase mem, Boolean dx9)
at GreyMagic.Executor..ctor(ExternalProcessMemory memory, ExecutorInitParams initParams)
at GreyMagic.ExternalProcessMemory.?????????????????????????????????????????(ExternalProcessMemoryInitParams )
at GreyMagic.ExternalProcessMemory.?????????????????????????????????????????(Process , Boolean , Boolean , Boolean , IntPtr , Boolean , Int32 , Boolean , Boolean )
at GreyMagic.ExternalProcessMemory..ctor(Process p, Boolean startupExecutor, Boolean dx9, Boolean startupRasm)
at Triton.Game.TritonHs.?????????????????????????????????????????(Process , ????????????????????????????????????????? , String& )

 

[Tony]

any of the programs listed here http://wiki.thebuddyforum.com/index...ams_that_Interfere_with_BosslandGmbH_Products installed?

any antivirus enabled?