Just bought key, DB not accepting. PLZ HELP

[Badaboop24]

Just purchased a 1 year sesh for DB and it is giving me this when I put my key it at startup:
"You are not authorized to connect to this server; Authentication failed"
Its also saying "Invalid key" but I've put it in exactly as it appears in the portal multiple times waiting hours between each time. Been at this for 12 hours spaced out now.

Please help, I've also used Honorbuddy/Gatherbuddy too and spent a lot of money supporting/purchasing bots on this website.
Thanks in advance ...

EDIT: Also emailed support the inactive portion of the Buddy Auth place where the keys are displayed. Should I just wait then orrrrr ..... I'm gunna check back in a lil. Im just so eager to get started D:

#confused

 

[Badaboop24]

Does someone else higher in authoritayyy needa confirm my purchase I'm thinkinggg? I think the same thing may have happened when I cawped honorbuddy... hmmm, oh and sorry for da bump. Love you guys tho

 

[Badaboop24]

Sooo, just took a nap ... still no activated key, any reply to email, or anything and im tryna bot before I go to bed /: Please, anyyyyyone?

 

[Badaboop24]

Key is still appearing in inactive/unused and will not work when put into DB ... been like this for about 12+ hours now. Anyone? Please? ..... bought HB before multiple times and never seemed to have any type of problem like this. ): If anyone had any idea what to do/how to troubleshoot this please post/pm me. Any help would be greatttttly appreciated, seeing all these other people use DB is making me jealous... haha

 

[Daydreamer]

Try to use it when the bot asks for it and wait 2 hours. Worked for me.
Be patient.

 

[Badaboop24]

I have been patient, did what you said about 6 times now and still no luck... i'm about to go to bed though and hopefully by tomorrow it will be working or something... thanks for the input though

EDIT: Also been checking email for response from support team and am yet to get one... hopefully soooon .... Thanks in advance Boss I know you'll have me good by tomorrow. Hopefully (;

 

[Badaboop24]

Support Team fixed. Thank you very much, pretty quick response time I suppose I was just being impatient.