Issues with client.

[rnL]

I've got a month use of Hearthbuddy but ever since I've got my new PC, I'm getting this error message.

Please help.

Screenshot by Lightshot

 

[Tony]

How To: Attach your HB-DB log file [with pictures]

 

[rnL]

View attachment Hearthbuddy 6056 2015-04-29 09.52.txtView attachment Hearthbuddy 6448 2015-04-29 04.18.txtView attachment Hearthbuddy 7064 2015-04-29 04.18.txtView attachment Hearthbuddy 7924 2015-04-29 11.30.txt

 

[Tony]

remove:
- microsoft .net framework 4 client profile
- microsoft .net framework 4 extended
- microsoft visual c++ 2010 x86 redistributable
- microsoft visual c++ 2012 x86 redistributable


restart your pc,
download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart

 

[rnL]

Where can I find-

remove:
- microsoft .net framework 4 client profile
- microsoft .net framework 4 extended
- microsoft visual c++ 2010 x86 redistributable
- microsoft visual c++ 2012 x86 redistributable

 

[Tony]

control panel/programs

 

[aGenius]

Search "uninstall program" in your start menu research, open it then select the above said drivers, then uninstall them and reinstall using the installation wizzard (which I never managed to make work)