issue with honor buddy Wow crash

[gant83]

hello i got an issue i just install the new honor buddy.
but when honor buddy get attach to wow.
and start to initialize. wow crash and close i already try few more intents but .
i need some help i don't know whats wrong.
here the log file: View attachment 14100 2015-09-16 16.16.txt
i hope anyone can reply soon and help me
thanks in advance

 

[gant83]

it keeps crashing i already check the buddy wiki for programs that may interfere but still nothing it seems i'm not the only one with this issue
need help

 

[gant83]

already reinstall several times honor buddy
Clean bossland store cache
clean wow cache
clean batlenet cache
and keeps crashing when load store data
still not working please need help here

 

[chinajade]

Hi, Gant83, and thanks for the log.

Your first instincts were on the right path—the problem will be an interfering Antivirus or program. These articles cover most of the possibilities:

BosslandGmbH:HelpDesk:AntiVirus Interference
BosslandGmbH:HelpDeskrograms that Interfere with BosslandGmbH Products​

If Honorbuddy was working one day, and stopped the next, this is most likely an Antivirus update that is interfering with Honorbuddy. This assumes that you have not installed any new programs in the interim.

As the second article states, simply disabling an interfering program is frequently insufficient—they sometimes must completely be uninstalled. The programs identified by the second article are known to interfere. There may be other programs not on the list that will cause problems, but we have not yet confirmed as known troublemakers. You may have to look at a broader scope of programs than those on the list.

cheers,
chinajade

 

[gant83]

thanks about antivirus i always use nod32 and never had problems. in fact i got like 4 day without nod32 my user finish
and about programs that could mess with honor budy i don't see anything wrong. is weird this start to happen today after i installed the new version of honorbuddy
i'm lost need little more help
and many thanks chinajade

 

[Tony]

use dx9 instead and let me know plz