Issue Credit to keys?

[MrWizard516]

I was just wondering if those of us that have been unable to use DB due to the many, many issues that plague the bot are getting some sort of credit to our keys considering the bot is not working as intended. I for one have been completely unable to run the bot due to major lag issues and it doesn't do bounties. Bounties are the main reason why I purchased a key in the first place. I have been a long time customer and have never seen one of your bots operating this poorly.

 

[Rhino]

Same, I used to use Honorbuddy back in the day, and was interested in botting diablo in S14. I had high expectations based on what honorbuddy did. DB seems to be struggling pretty hard. Albeit the community is not nearly as active. The amount of exceptions, crashes and general hangups is pretty bad for this caliber of monthly payment. I don't think i really need or want an extension/credit as long as the software gets better. I'm hoping to see a notable quality increase in the near future.