• DO NOT ever make use of a 3rd party program to assist you in ArcheAge. ArcheAge intentionally does not allow add-ons or macros. Any use of such is a violation of our terms of service and will lead to your account being closed permanently.
• DO NOT use a proxy service to login to our servers
• DO NOT create multiple accounts unnecessarily
• DO NOT mimic gold spammers/sellers
• DO make sure that you add valid information when creating your account. This means making use of a valid e-mail address, first and last name, date of birth, and secret questions and answers.
• DO try using a different e-mail domain if necessary
This decision is final. If you have any other questions or concerns in regards to ArcheAge or Trion Worlds then please let us know.
Couple of days ago I was able to login via VPN, maybe they are sniffing yours out.