Invalid Product Key / Authentication Failed

[Cam]

Followed every step posted on http://www.thebuddyforum.com/honorb...5-quick-hb-guide-presentation-fast-setup.html.

Continuously getting the same error

"Invalid Product Key!
Authentication Failed!"

How does one go about fixing this issue?

 

[CodenameG]

you use your key as your username with no password. you should of gotten your key via e-mail when you paid for the product.

 

[Tony]

in case you followed the guide and you get that message
send us an email at [email protected] including your key

 

[Cam]

Email sent.

Was there any other necessary information you guys needed?

 

[Tony]

in case we need something else we will ask for it via email

 

[CodenameG]

Email sent.

Was there any other necessary information you guys needed?

if there is you will get an e-mail back asking for more.