Invalid Key

[Jammeson]

I just bought a new key from the store and it is listed under the inactive part on the buddyauth website. When I try to enter the key into the login it comes back as invalid key. Is there an issue with the servers? My other key works fine

 

[gamechanger73]

i am also having the same problem.View attachment 5876 2015-05-27 01.27.txt

 

[enkae7317]

SAME HERE! I just bought my new key today cuz I wanted to join my friends in RB (bought a single lifetime) but for some reason its saying invalid key.

 

[Tony]

contact [email protected]

including your key and the order number

 

[enkae7317]

contact [email protected]

including your key and the order number

Got this in response. They say theres nothing wrong with my key when I obviously cannot connect with it. Please help.

Greetings.

There's nothing wrong with your key.

The support forum is the correct place for technical help, questions and issues.

Please go to our support forum:

https://www.thebuddyforum.com/rebornbuddy-forum/rebornbuddy-support/

and open a new thread.

Please add your logfile with it:

How To: Attach your HB-DB log file [with pictures]

Our moderators will take care of your issue.

============================================

Here are my logs in case anyone's interested: [08:43:51.259 N] Logging in...
[08:43:51.535 N]
Invalid product key!
[08:43:51.691 N] Authentication failed!
[08:44:06.632 N] Logging in...
[08:44:06.875 N]
Invalid product key!
[08:44:07.038 N] Authentication failed!
[08:45:59.427 N] Logging in...
[08:45:59.740 N]
Invalid product key!
[08:45:59.899 N] Authentication failed!
[08:46:03.328 N] Logging in...
[08:46:03.603 N]
Invalid product key!
[08:46:03.762 N] Authentication failed!
[08:46:07.577 N] Logging in...
[08:46:07.828 N]
Invalid product key!
[08:46:07.982 N] Authentication failed!
[08:46:09.860 N] Logging in...
[08:46:10.100 N]
Invalid product key!
[08:46:10.258 N] Authentication failed!

 

[Tony]

try again in 15 mins plz

 

[enkae7317]

try again in 15 mins plz

works now, thankx!