I'm having trouble in my bot

[italok30]

Hello guys hello administrators am with this problem my bot not wanting to pick up on one of my account when I des upei her pro lvl 80 I'm thinking it's the character most do not want to delete please help already have 2 days!
I have 3 accounts is so Esto problem with the mage please help me!

 

[HB1362W51]

Google translate is strong in this one. i dont have a clue.

 

[Tony]

use support issue section providing your log file plz

 

[italok30]

thousand more excuses friends I am Brazilian I'm using google translator to try to pass my problem is this tony formatted my pc think it will solve my problem I will try to downloading wow again is going to install the bot again ..