Im confused.. Am i banned?

[watermoon1212]

So about 3 months ago i got an email from blizz:
***NOTICE OF LICENSE TERMINATION***

Account: WOW1
Offense: Use of Bots or Third-Party Automation Software

Blizzard has terminated this World of Warcraft license after identifying the usage of bots or other cheat software.

These programs (commonly called cheats, bots, and hacks) automate certain aspects of gameplay, or provide unintended advantages and abilities to the player. This type of cheating undermines other players' experience and severely upsets the balance of the game environment.

Blizzard reserves the right to terminate access for conduct of this nature, with or without warning, as noted in the World of Warcraft Terms of Use:
Blizzard Entertainment:World of Warcraft Terms of Use

This page contains details on how suspensions are appealed and reviewed:
http://www.battle.net/support/article/6741

Regards,
Blizzard Entertainment

I called in once to say that i got hacked but they didnt believe in me.

Well now i just logged into the account again on battle.net and under world of warcraft it just says "Frozen". So am i banned or not?

Thanks, Watermoon

 

[gippy]

That specific account reads like its banned, the rest of your bnet is fine.

If you can log into that account and it just says frozen, maybe you got lucky and they made a mistake while reviwing it, trying adding gametime, see what happens.