i paid,but why i got "Invalid product key!"?

[canaansand]

my log file is just show me "Invalid product key!"
I did buy one key yesterday,it's like "5Y1R2Y8I6G5R****4U1U",but the "buddyauth" page show its a "Unused / Inactive" key
why?

View attachment Hearthbuddy 12008 2016-01-03 22.44.txt

 

[Pineapple Lion]

Your best bet is to contact the buddyteam at [email protected]