I need help

[aznasiaboy]

so i just download my HB and this is what show up. i also try and download the latest net framework. like idk why but i cant see the text all im seeing is the square boxes.

 

[Tony]

all windows updates are installed?

 

[aznasiaboy]

yes i have all my window updated and i also try and redownload HB

 

[Tony]

i have seen it in the past and if i remember well its a fonts issues
are you on English Windows?

 

[aznasiaboy]

yes im on the English window

 

[aznasiaboy]

this is all i see when i log in successfully

 

[CodenameG]

give this a shot and see if it helps

1. Open a new Explorer window and navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\
2. Delete the file called FontCache3.0.0.0.dat.
3. Restart your computer

 

[aznasiaboy]

thank you for the response and i just try it but it still the same ):

 

[Tony]

i have no more ideas about this issue,sorry

i have seen it in the past one 2 users and they did a new OS installation to fix it