I have requested a refund 3 days ago, no reaction ever since.

[vinsjuh91]

Best support,

Regarding the terms and service of refunds i quote:

'' Seven days from purchase date, no question asked, Refund Policy. Please send the Key you bought to [email protected] and ask for the refund. Payments will be refunded within 24 hours.''

This has to be done within 7 days of purchase. I requested a refund pretty much an hour after i did the purchase 3 days ago..

Can you please refund for my key ? I will use the money to buy a third lifetime honorbuddy key instead.
Would u be so kind to let me know anything ?

Thanks in advance!

ticket: Request #101269

 

[Tony]

be patient plz,an agent is on it

 

[vinsjuh91]

be patient plz,an agent is on it

Allright will do, cheers.
I was just wondering because its been a few days ago and the ToS said payments will be refunded within 24 hours.
I can understand if its a busy time it takes a bit longer

 

[Tony]

dont worry

 

[vinsjuh91]

dont worry

Still no reply/refund unfortunately.
I'm being patient but 5 days is long for waiting if the ToS say refunds will be given within 24 hours.

No racism or anything related; I see you're from Greece.
I'm from the Netherlands and we know Greece economy is all f*cked up these days.
(Netherlands gave billions of €€ last years to help Greece economy)

Will i get my money refunded as requested or is it gone ?

Thanks in advance

 

[Tony]

We gave you culture and democracy,billions of €€ cant pay those

as for your refund it is handled by payment dept and not me personally

 

[vinsjuh91]

Might be, but what happened with the ToS ?
Are the payment dept department busy and working on the refund ?

Thanks

 

[Tony]

from what i know,payments dept giving the order within 24 hours for the refund

it takes some days till you can see the money on your acc due to how banking system works

 

[vinsjuh91]

from what i know,payments dept giving the order within 24 hours for the refund

it takes some days till you can see the money on your acc due to how banking system works

yes i think so. Bossland got assigned to my ticket 5 days ago, didn't get a respond/reply to my questions the last days though. that's why i'm wondering what's happening.

thank you though tony

 

[vinsjuh91]

Its been 4 days ago since Bossland replied to my ticket and its been 9 days ago since I requested a refund.
ToS say refunds will be given within 24 hours of request. It's been almost 10 days ago since my request!!

I own 2 lifetime honorbuddy keys and want to buy 2 more lifetime keys,
however since I still dont have a refund for my Hearthbuddy key and Bossland is probably shitting on me,
I will never buy a key from them ever again.

Joro
Bossland GmbH

Greetings again,

because the payment method, used by you can not be Refunded directly it will take more time (bossland will make it manually, but as you know he's qiute busy), so please excuse us for that delay and know that you will be Refunded.

We will send a message once we issue the Refund, thank you for your patience.

Best Regards

July 15, 2015, 22:47

Probably I was just right about what i mentioned earlier in this topic about Greece having bad economy and I lost my money.
This is just f*cking ridiculous.
I've lost my patience

Vinsjuh91


edit: Tbh, I've lost my patience. I'm done with this.. it infuriates and frustrates me to keep waiting for my refund.
Keep my money. I will never buy a key again.

 

[Tony]

Bossland Gmbh is a company based in Germany,Bossland will check your case asap


looks like you have some manner issues in contrast with the rest people from Netherlands i know ,count this post as your final warning


use [email protected] from now on


closed