I guess they lock guild banks now?

[lostsk8r]

I had an auction house account banned (but not the farming account) that was linked to this guild bank, so I lost about 100k in it because I couldnt open the guild bank on other accounts I had in the same guild..

So I petitioned:


Greetings xxxxx

Thanks for contacting us! Unfortunately, I didn't have the opportunity to speak with you, but I certainly hope everything is going well!

I understand you've experienced an issue with your guild bank. I was able to take some time to look over this and I think I have an idea of what's going on.

It seems that this guild has had it's access to the bank removed due to being associated with a farming account. We apologize for any difficulties this causes you!

I hope that this response has adequately resolved your petition! If it hasn't, feel free to select Need More Help. Be sure to provide as much information about what is going on as possible.

If it has resolved the issue, go ahead and click on Message Read. Doing so, you may receive the option to fill out a survey for us today. Filling these out gives us information we need to make our customer service even more epic! ^.^ If there is any reason I did not get top scores in your book, please leave a comment and let me know how I can improve and/or what I should keep doing. *Please note* that if you do not receive a survey you can still send this information by emailing [email protected]. I frequently review my surveys, and would appreciate any and all feedback.

Regards,
Game Master Velcorsee
Customer Support
Blizzard Entertainment
Blizzard Support

How lovely!

 

[muggle]

So the other accounts just could not access the guild bank?
Which account was the guild leader?

 

[lostsk8r]

Well it's a complicated story but basically I would have a hub auction account that would do all my auctiosn for all my accounts.. So the guild leader was the account house account I believe, and I made the 2nd highest rank able to do everything else (invite, 100k withdraw, all tabs etc).. so that account got banned cause I was an idiot on a different server and invited somebody to take out 20k when the highest character on the account was level 73.. so I fought it and it was "compromised" so they rolled back ALL my auction house characters on that account (rolled back as in deleted them since the "hacker" made them) and I guess they decided to lock just that guild bank..

My other guild banks that the account was associated to werent locked.

So no, the other accounts I used to make the guild can't access them, I even invited other characters and they cant, nor can the farmer.

 

[zomgmage]

that sucks but im suprised it took them so long to do this.

 

[lostsk8r]

Well its not a common thing, I've been able to get an account banned and unbanned 3 times in one month by being compromised and that guild bank is still open haha, I was surprised they wouldnt give me access to the guild bank, I thought they would give GM rank to someone else if the GM wasnt on for a long time so I thought GM being gone could be the same thing.