1) "This is still a paid service and a product. It should be worth it."
This BOT does exactly as it is advertised with plenty of free plugins. Nothing less. It has, in fact, improved a great deal since its implementation originally.
2) "I expected SO MUCH more from this bot.." and "I had great experiences with Kick and the team with honorbuddy.."
This blatantly shows your bias of opinion based on previous experiences while showing your ignorance of how this stuff works.
No 2 BOTs are alike in any way when it comes to different developers and games. Anyone who knows anything about programming would know that. You based your expectations on past experience instead of researching your product and understanding it before-hand.
3) You are comparing a game that is literally 10+ years old that has an active community of millions to a game with a fraction of that player base. Thus, the Botting and Modding end of that spectrum will be equally lacking. To expect the same 'service' or community activity from anything in that circumstance is stupid.
As Zzi said, people have to be willing to donate and help to work on this product. Purchasing it is not enough when people are working on this one with 3-4 times the time required in comparison to ... WoW. -.- So the people working on the higher end plugins did what they felt was right to ensure they were compensated for their work just the same. I agree this community should be far more active and have more gears turning but ultimately it falls on the Buddy Group and their lack of positive intervention to keep the community together and issues brought up by said community on that end. There are additional issues at play here too but it all simply comes back to you doing your homework before-hand. If you have constructive suggestions to make the BOT better please do so so that the people working on them can attempt to get them done and consider a donation to make it happen. If you are having issues though, you can bring them up in a post and we can do what we can to help otherwise.
TL;DR: Stop being a whiney sheep who didn't get what they wanted from an ill-conceived envisioning of the product and do your research to make an informed purchase next time. Otherwise, if you have an actual issue or some specific feedback, you could try to add that instead of just complaining.