How are people calling Blizzard to discuss their ban?

[vicbaldry]

I spoke to a customer services person on the phone a bunch of times and every time was told they can't comment on anything and I have to go though their website. I keep seeing people say they talk to Blizzard about their suspension, which department do I have to ask for to discuss my ban?

Thanks!

 

[loyoladude]

I spoke to a customer services person on the phone a bunch of times and every time was told they can't comment on anything and I have to go though their website. I keep seeing people say they talk to Blizzard about their suspension, which department do I have to ask for to discuss my ban?

Thanks!

As far as I'm aware, there isn't a phone department for account unbanning. I've always been under the impression it's only the web forum and support tickets thereafter.

I'm happy to be proved wrong though.

 

[ZoOoOoM]

You either submit a support ticket through the website or use the live livechat after logging in.