To whom can help,
Initially I downloaded the zip version of Honorbuddy, but due to Profiles not loading I have tried to
rei-nstall using the setup wizard but seem to be failing this approach.
HonorBuddy Setup Failed (0x80070490 - Element not found)
I have tried following other advice but has not helped;
remove:
- microsoft .net framework 4 client profile
- microsoft .net framework 4 extended
- microsoft visual c++ 2010 x86 redistributable
- microsoft visual c++ 2012 x86 redistributable
restart your pc,
download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart
I apologies for copy and pasting my log as for some reason the attachment wont let me upload the plain .txt file.
Thank a lot in advance to anyone who could lend a helping hand.
Regards.
[0F10:1B88][2015-01-13T13:11:31]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\Chris Wright\Downloads\Honorbuddy Installer v2.5.12600.764 (1).exe, cmdline: '-burn.unelevated BurnPipe.{8F96FE34-E48B-406A-9F24-81917107F149} {997E4AEF-16CC-424F-A7BE-C902FA128B3E} 7076'
[0F10:1B88][2015-01-13T13:11:31]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[0F10:1B88][2015-01-13T13:11:31]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\CHRISW~1\AppData\Local\Temp\Honorbuddy_20150113131131.log'
[0F10:1B88][2015-01-13T13:11:31]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Chris Wright\Downloads\Honorbuddy Installer v2.5.12600.764 (1).exe'
[0F10:1B88][2015-01-13T13:11:32]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[0F10:1B88][2015-01-13T13:11:32]i100: Detect begin, 3 packages
[0F10:1B88][2015-01-13T13:11:32]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
[0F10:1B88][2015-01-13T13:11:32]i000: Setting string variable 'NETFRAMEWORK45' to value '378675'
[0F10:1B88][2015-01-13T13:11:32]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[0F10:1B88][2015-01-13T13:11:32]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
[0F10:1B88][2015-01-13T13:11:32]i101: Detected package: NetFx451Web, state: Present, cached: None
[0F10:1B88][2015-01-13T13:11:32]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
[0F10:1B88][2015-01-13T13:11:32]i101: Detected package: Honorbuddy, state: Absent, cached: None
[0F10:1B88][2015-01-13T13:11:32]i199: Detect complete, result: 0x0
[0F10:1B88][2015-01-13T13:11:34]i200: Plan begin, 3 packages, action: Install
[0F10:1B88][2015-01-13T13:11:34]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[0F10:1B88][2015-01-13T13:11:34]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true.
[0F10:1B88][2015-01-13T13:11:34]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[0F10:1B88][2015-01-13T13:11:34]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\CHRISW~1\AppData\Local\Temp\Honorbuddy_20150113131131_0_vcredist110_x86.log'
[0F10:1B88][2015-01-13T13:11:34]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\CHRISW~1\AppData\Local\Temp\Honorbuddy_20150113131131_1_Honorbuddy_rollback.log'
[0F10:1B88][2015-01-13T13:11:34]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\CHRISW~1\AppData\Local\Temp\Honorbuddy_20150113131131_1_Honorbuddy.log'
[0F10:1B88][2015-01-13T13:11:34]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F10:1B88][2015-01-13T13:11:34]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[0F10:1B88][2015-01-13T13:11:34]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0F10:1B88][2015-01-13T13:11:34]i299: Plan complete, result: 0x0
[0F10:1B88][2015-01-13T13:11:34]i300: Apply begin
[1BA4:1998][2015-01-13T13:11:34]i360: Creating a system restore point.
[1BA4:1998][2015-01-13T13:11:35]i361: Created a system restore point.
[0F10:1B88][2015-01-13T13:11:35]i000: Caching bundle from: 'C:\Users\CHRISW~1\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\.be\Honorbuddy Installer v2.5.12600.764.exe' to: 'C:\Users\Chris Wright\AppData\Local\Package Cache\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\Honorbuddy Installer v2.5.12600.764.exe'
[0F10:1B88][2015-01-13T13:11:35]i320: Registering bundle dependency provider: {af6cc603-d89e-4cbe-a8d3-9702a9c50124}, version: 2.5.12600.764
[0F10:08A0][2015-01-13T13:11:35]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Chris Wright\Downloads\vcredist_x86.exe
[0F10:08A0][2015-01-13T13:11:35]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[1BA4:1664][2015-01-13T13:11:43]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1BA4:1664][2015-01-13T13:11:43]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1BA4:1664][2015-01-13T13:11:43]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1BA4:1664][2015-01-13T13:11:43]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1BA4:1664][2015-01-13T13:11:43]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0F10:08A0][2015-01-13T13:11:43]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\CHRISW~1\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\vcredist110_x86, error: 0x80070490.
[0F10:08A0][2015-01-13T13:11:43]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0F10:08A0][2015-01-13T13:11:43]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Chris Wright\Downloads\vcredist_x86.exe
[0F10:08A0][2015-01-13T13:11:46]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[1BA4:1664][2015-01-13T13:11:54]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1BA4:1664][2015-01-13T13:11:54]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1BA4:1664][2015-01-13T13:11:54]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1BA4:1664][2015-01-13T13:11:54]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1BA4:1664][2015-01-13T13:11:54]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0F10:08A0][2015-01-13T13:11:54]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\CHRISW~1\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\vcredist110_x86, error: 0x80070490.
[0F10:08A0][2015-01-13T13:11:54]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0F10:08A0][2015-01-13T13:11:54]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Chris Wright\Downloads\vcredist_x86.exe
[0F10:08A0][2015-01-13T13:11:57]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[1BA4:1664][2015-01-13T13:12:05]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1BA4:1664][2015-01-13T13:12:05]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1BA4:1664][2015-01-13T13:12:05]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1BA4:1664][2015-01-13T13:12:05]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1BA4:1664][2015-01-13T13:12:05]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0F10:08A0][2015-01-13T13:12:05]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\CHRISW~1\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\vcredist110_x86, error: 0x80070490.
[0F10:1B88][2015-01-13T13:12:05]e000: Error 0x80070490: Failed while caching, aborting execution.
[0F10:1B88][2015-01-13T13:12:05]i330: Removed bundle dependency provider: {af6cc603-d89e-4cbe-a8d3-9702a9c50124}
[0F10:1B88][2015-01-13T13:12:05]i352: Removing cached bundle: {af6cc603-d89e-4cbe-a8d3-9702a9c50124}, from path: C:\Users\Chris Wright\AppData\Local\Package Cache\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\
[0F10:1B88][2015-01-13T13:12:05]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
Initially I downloaded the zip version of Honorbuddy, but due to Profiles not loading I have tried to
rei-nstall using the setup wizard but seem to be failing this approach.
HonorBuddy Setup Failed (0x80070490 - Element not found)
I have tried following other advice but has not helped;
remove:
- microsoft .net framework 4 client profile
- microsoft .net framework 4 extended
- microsoft visual c++ 2010 x86 redistributable
- microsoft visual c++ 2012 x86 redistributable
restart your pc,
download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart
I apologies for copy and pasting my log as for some reason the attachment wont let me upload the plain .txt file.
Thank a lot in advance to anyone who could lend a helping hand.
Regards.
[0F10:1B88][2015-01-13T13:11:31]i001: Burn v3.8.1128.0, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\Chris Wright\Downloads\Honorbuddy Installer v2.5.12600.764 (1).exe, cmdline: '-burn.unelevated BurnPipe.{8F96FE34-E48B-406A-9F24-81917107F149} {997E4AEF-16CC-424F-A7BE-C902FA128B3E} 7076'
[0F10:1B88][2015-01-13T13:11:31]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[0F10:1B88][2015-01-13T13:11:31]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\CHRISW~1\AppData\Local\Temp\Honorbuddy_20150113131131.log'
[0F10:1B88][2015-01-13T13:11:31]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Chris Wright\Downloads\Honorbuddy Installer v2.5.12600.764 (1).exe'
[0F10:1B88][2015-01-13T13:11:32]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[0F10:1B88][2015-01-13T13:11:32]i100: Detect begin, 3 packages
[0F10:1B88][2015-01-13T13:11:32]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
[0F10:1B88][2015-01-13T13:11:32]i000: Setting string variable 'NETFRAMEWORK45' to value '378675'
[0F10:1B88][2015-01-13T13:11:32]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[0F10:1B88][2015-01-13T13:11:32]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
[0F10:1B88][2015-01-13T13:11:32]i101: Detected package: NetFx451Web, state: Present, cached: None
[0F10:1B88][2015-01-13T13:11:32]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
[0F10:1B88][2015-01-13T13:11:32]i101: Detected package: Honorbuddy, state: Absent, cached: None
[0F10:1B88][2015-01-13T13:11:32]i199: Detect complete, result: 0x0
[0F10:1B88][2015-01-13T13:11:34]i200: Plan begin, 3 packages, action: Install
[0F10:1B88][2015-01-13T13:11:34]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[0F10:1B88][2015-01-13T13:11:34]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true.
[0F10:1B88][2015-01-13T13:11:34]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[0F10:1B88][2015-01-13T13:11:34]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\CHRISW~1\AppData\Local\Temp\Honorbuddy_20150113131131_0_vcredist110_x86.log'
[0F10:1B88][2015-01-13T13:11:34]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\CHRISW~1\AppData\Local\Temp\Honorbuddy_20150113131131_1_Honorbuddy_rollback.log'
[0F10:1B88][2015-01-13T13:11:34]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\CHRISW~1\AppData\Local\Temp\Honorbuddy_20150113131131_1_Honorbuddy.log'
[0F10:1B88][2015-01-13T13:11:34]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0F10:1B88][2015-01-13T13:11:34]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[0F10:1B88][2015-01-13T13:11:34]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0F10:1B88][2015-01-13T13:11:34]i299: Plan complete, result: 0x0
[0F10:1B88][2015-01-13T13:11:34]i300: Apply begin
[1BA4:1998][2015-01-13T13:11:34]i360: Creating a system restore point.
[1BA4:1998][2015-01-13T13:11:35]i361: Created a system restore point.
[0F10:1B88][2015-01-13T13:11:35]i000: Caching bundle from: 'C:\Users\CHRISW~1\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\.be\Honorbuddy Installer v2.5.12600.764.exe' to: 'C:\Users\Chris Wright\AppData\Local\Package Cache\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\Honorbuddy Installer v2.5.12600.764.exe'
[0F10:1B88][2015-01-13T13:11:35]i320: Registering bundle dependency provider: {af6cc603-d89e-4cbe-a8d3-9702a9c50124}, version: 2.5.12600.764
[0F10:08A0][2015-01-13T13:11:35]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Chris Wright\Downloads\vcredist_x86.exe
[0F10:08A0][2015-01-13T13:11:35]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[1BA4:1664][2015-01-13T13:11:43]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1BA4:1664][2015-01-13T13:11:43]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1BA4:1664][2015-01-13T13:11:43]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1BA4:1664][2015-01-13T13:11:43]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1BA4:1664][2015-01-13T13:11:43]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0F10:08A0][2015-01-13T13:11:43]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\CHRISW~1\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\vcredist110_x86, error: 0x80070490.
[0F10:08A0][2015-01-13T13:11:43]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0F10:08A0][2015-01-13T13:11:43]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Chris Wright\Downloads\vcredist_x86.exe
[0F10:08A0][2015-01-13T13:11:46]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[1BA4:1664][2015-01-13T13:11:54]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1BA4:1664][2015-01-13T13:11:54]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1BA4:1664][2015-01-13T13:11:54]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1BA4:1664][2015-01-13T13:11:54]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1BA4:1664][2015-01-13T13:11:54]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0F10:08A0][2015-01-13T13:11:54]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\CHRISW~1\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\vcredist110_x86, error: 0x80070490.
[0F10:08A0][2015-01-13T13:11:54]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[0F10:08A0][2015-01-13T13:11:54]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Chris Wright\Downloads\vcredist_x86.exe
[0F10:08A0][2015-01-13T13:11:57]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[1BA4:1664][2015-01-13T13:12:05]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1BA4:1664][2015-01-13T13:12:05]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1BA4:1664][2015-01-13T13:12:05]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1BA4:1664][2015-01-13T13:12:05]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1BA4:1664][2015-01-13T13:12:05]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[0F10:08A0][2015-01-13T13:12:05]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\CHRISW~1\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\vcredist110_x86, error: 0x80070490.
[0F10:1B88][2015-01-13T13:12:05]e000: Error 0x80070490: Failed while caching, aborting execution.
[0F10:1B88][2015-01-13T13:12:05]i330: Removed bundle dependency provider: {af6cc603-d89e-4cbe-a8d3-9702a9c50124}
[0F10:1B88][2015-01-13T13:12:05]i352: Removing cached bundle: {af6cc603-d89e-4cbe-a8d3-9702a9c50124}, from path: C:\Users\Chris Wright\AppData\Local\Package Cache\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\
[0F10:1B88][2015-01-13T13:12:05]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
