honorbuddy not logging in.

[shadetree]

I hope this is useful input for your debugging.

i have two wow accounts ("W1" and "W2") that i run on the same computer. i use the same wow and hb directories for both accounts. i have a 3 user copy of hb (H1,H2,H3).

i can successfully log into HB using W2 in any order. When i try to log into W1 i hang at the "atteched to WoW". i can hang W1 and then sucessfully log into HB on W2.

example:
Honorbuddy v2.5.11489.748 started.
Logging in...
T: 5247154031403397455 H: 2937376200
Attaching to D3D11
Attached to WoW with ID 6548

 

[shadetree]

to add a bit more information,

WOW W1 is hanging on only a particular toon. i just tested and it is only hanging on one character. i can go into other characters on the W1 account and it will let honorbuddy load properly.

 

[chinajade]

Hi, Shadetree,

To diagnose problems like this, we must see the full log that captures the issue. Please delete your logs directory, replicate the problem, then show us the log produced.

Ref: [Guide] How to attach your log​

cheers,
chinajade

 

[shadetree]

Hi, Shadetree,

To diagnose problems like this, we must see the full log that captures the issue. Please delete your logs directory, replicate the problem, then show us the log produced.

Ref: [Guide] How to attach your log​

cheers,
chinajade

[00:02:57.447 N] Honorbuddy v2.5.11489.748 started.
[00:03:36.028 N] Logging in...
[00:03:37.517 N] T: 5247157156588087868 H: 1155322740
[00:03:38.875 N] Attaching to D3D11
[00:03:39.116 N] Attached to WoW with ID 2952
[00:03:39.269 D] System.TypeInitializationException: The type initializer for 'Styx.Helpers.UISettings' threw an exception. ---> System.Xml.XmlException: Root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlReader.MoveToContent()
at System.Xml.Linq.XElement.Load(XmlReader reader, LoadOptions options)
at System.Xml.Linq.XElement.Load(String uri, LoadOptions options)
at Styx.Helpers.Settings..ctor(String settingsPath, String oldSettingsPath)
at Styx.Helpers.UISettings..ctor()
at Styx.Helpers.UISettings..cctor()
--- End of inner exception stack trace ---
at Honorbuddy.MainWindow.LoadSettings()
at Honorbuddy.MainWindow.HandleSuccess()

 

[shadetree]

i got to reading the log error. i deleted the uisettings in the settings directory and that resolved the issue.

 

[chinajade]

Hi, Shadetree,

We've been trying to chase this issue for quite a while, but are having problems getting the information we need.

Would you be so kind as to:

• Zip up all the logs for this toon that fails to start with Honorbuddy, and attach them here.
• Tell us the full path to your honorbuddy.exe file

cheers,
chinajade