Honorbuddy keeps closing after a few mins

[hibachi3490]

Problem is the title. Having the issue with Kick's and BG.

 

[CodenameG]

try changing wow to dx9 mode, you can do this via your wow graphic options.

 

[hibachi3490]

View attachment 7592 2015-01-27 15.42.txt

 

[hibachi3490]

Switched to dx9 to test and still got the same result. The above log is after a fresh install.

 

[Tony]

any of the programs listed here BosslandGmbH:HelpDeskrograms that Interfere with BosslandGmbH Products - The Buddy Wiki installed?

 

[hibachi3490]

I do not have shadowplay active, and the only antivirus is BitDefender but it is not active while running HB.

 

[Tony]

any wow addons/3rd party wow programs enabled?

 

[hibachi3490]

Curse is active but I have most of the in game addons disabled.

 

[hibachi3490]

No addons active. Almost no programs other than WoW, HB, and Chrome open. Shut down for seemingly no reason still.View attachment 6808 2015-01-28 22.43.txt

 

[chinajade]

Hi, Hibachi3490,

Are you using a relogger of any kind—such as ARelog or HBRelog?

cheers,
chinajade

 

[hibachi3490]

No nothing like that. As I mentioned, I am running a bare minimum of programs so that nothing will interfere with HB. So far nothing seems to be working as a fix.

 

[Tony]

wow crashing as well?

 

[hibachi3490]

No WoW is perfectly fine. Aside from being kicked from the BG because I am afk lol.

 

[chinajade]

Hi again, Hibachi3490,

Sorry this one's so tough. This is not a failure mode we usually see. Honorbuddy doesn't just truncate logs like you show us. It captures any problems as an exception and records them before dying. This always happens—always.

Our guess is your anti-virus, or another program, is interfering with Honorbuddy and preventing it from operating correctly. Please see if these articles can be used to help you isolate and repair the problem:

BosslandGmbH:HelpDesk:AntiVirus Interference​

BosslandGmbH:HelpDeskrograms that Interfere with BosslandGmbH Products​

cheers,
chinajade

 

[hibachi3490]

It seems like the most recent HB update was causing a problem with my antivirus program. Even after exiting the program HB would not work. So since I have uninstalled the program everything is working perfectly. Before the most recent update I never had a problem with it running in the background. Can you suggest an antivirus that cooperates with HB?

 

[hibachi3490]

Also, thank you for your continued support. You guys are great!

 

[chinajade]

Hi again, Hibachi3490,

Although there is strong evidence that Antivirus programs aren't very useful, most people are uncomfortable running without them.

Before you look at another one, there was no way with your current one to make Honorbuddy an exception? We know some are exceptionally aggressive, which generally is a good thing, but they outright interfere with the techniques used by Honorbuddy.

Here are two resources to reach your own conclusion:

• This article contains a list of Antivirus programs known to aggressively interfere with Honorbuddy operation
  
  BosslandGmbH:HelpDeskrograms that Interfere with BosslandGmbH Products​
  
  
• And here is a decent website (but not the only one) that many of us use to evaluate Antivirus products
  
  AV-Test​

cheers,
chinajade