Help please

[rosie99]

hi all have just downloaded lazymon 2d i have put in my key and when i go to log in it just hangs, i click log in and then nothing happens

thanks in advance for advise
Rosie

 

[rosie99]

i have checked buddy auth and says my session is running but i have nothing happening at all

 

[globemaster]

same for me

 

[Tony]

still got issues?

 

[rosie99]

yes i have also tried install buddy wizard and it says all 3 installed

 

[rosie99]

done fresh install and i now get to log in, put in details, click button says logging into pokemon then nothing happens, log in box stays on screen in front of program, says its using internet data and is running but nothing can be done,
have to kill active session every time i try to log in, still haven't been able to play

 

[Tony]

give us a screenshot plz

 

[dat123]

the loading screen is stuck

 

[Ivana]

Same here, just purchased 3 month subscription and it doesn't work. Please advise.

 

[globemaster]

It worked very well on Monday but since yesterday I've the same issue

 

[geofflyons12]

I'm also getting the same problem.. Lazymon opens up and I get the same screen. None of the map data is loading. I'm assuming the Lazymon is sharingthe same maps with Pokefarmer? It probably needs a refresh on the server or updated API to match pokefarmers or whatever? I love lazymon, would love to use it again asap! Thank you kindly! <3

 

[rosie99]

thats the screen im stuck on exactly

 

[CAcove]

Do you have any anti virus programs on? If so please disable them completely and try again (you might need to do a fresh install of Lazymon to make sure (also please make sure you are using the newest version of Lazymon)

 

[globemaster]

Already tried with AV/FW off and it didn't work. I also have the latest Version 1.0.46 install. It works on your PC? I play on Win10 1607

 

[Ivana]

I set an exception for the firewall, disabled antivirus, re-downloaded the program, ran the buddy files and same result. The map is blank, can't set my location and it keeps saying my account or password are incorrect, which obviously is not the case, I even created a brand new account...

 

[CAcove]

@Ivana make sure you do not have any special characters in your password (just numbers letters !'s or _'s and see if that helps

@globemaster It was working fine for me on the latest windows 10 but I haven't renewed my key just yet.

 

[Ivana]

my pw only contains ! as a special character, nothing else but letters and numbers.

 

[Ivana]

I even tried this on my husbands computer, got the same result, we both have win 8. Besides the pw problem also can't see the map and can't place my location correctly..

 

[globemaster]

@CAcove It also worked very fine for me until the last Tuesday. I do not have any special character on my Password.

 

[CAcove]

Alright, as per my message in Discord:



"CAcove-Today at 12:30 PM
I am aware of some reports of issues with LM presently with logins, I am working with the team to see if this is a more isolated issue or if it requires action on our part, once I have more information I will update you all. Until then please sit tight."