Hearthbuddy gets an error and then crashes upon opening... :-(

[Red13]

Please Help!

View attachment Hearthbuddy 10268 2015-08-25 10.56.txt

 

[Tony]

remove:

- microsoft visual c++ 2010 x86 redistributable
- microsoft visual c++ 2012 x86 redistributable


restart your pc,
download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart

 

[Red13]

How do you uninstall Microsoft Visual C++ 2010 x86 redistributable and the 2012?

Will the Installation wizard do it for me?

 

[Tony]

via control panel/programs

 

[Red13]

So I removed:

- microsoft visual c++ 2010 x86 redistributable
- microsoft visual c++ 2012 x86 redistributable


Then I downloaded the installer. Went to run the installer and it crashes....

Now what?

 

[Red13]

Since doing the above my honorbuddy isn't working anymore either :-(

 

[Tony]

make sure you are running the wizard as admin

 

[Red13]

Ok so I did what you said Tony and now I have this...

Please Advise

 

[Tony]

are you ok now?

 

[Red13]

No I'm still getting that error screen that I posted on 9/4

 

[Tony]

pm me your Skype and we will teamviewer it

 

[Red13]

This is what I'm getting still as an error, please help! I haven't been able to use Hearthbuddy in over a month!

 

[Tony]

just pm me your Skype plz