Hi there, HB stopped working after it's update today, i uninstalled it and now i cant reinstall it i get a error message that says:
One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file.
0x80070490 - Could not find the element.
What i see in the log file:
[13EC:06A8][2015-01-13T13:46:46]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Markus\Downloads\Honorbuddy Installer v2.5.12600.764.exe, cmdline: ''
[13EC:06A8][2015-01-13T13:46:46]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[13EC:06A8][2015-01-13T13:46:46]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Markus\AppData\Local\Temp\Honorbuddy_20150113134646.log'
[13EC:06A8][2015-01-13T13:46:46]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Markus\Downloads\Honorbuddy Installer v2.5.12600.764.exe'
[13EC:06A8][2015-01-13T13:46:46]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[13EC:06A8][2015-01-13T13:46:46]i100: Detect begin, 3 packages
[13EC:06A8][2015-01-13T13:46:46]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.51106.1'
[13EC:06A8][2015-01-13T13:46:46]i000: Setting string variable 'NETFRAMEWORK45' to value '378758'
[13EC:06A8][2015-01-13T13:46:46]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[13EC:06A8][2015-01-13T13:46:46]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
[13EC:06A8][2015-01-13T13:46:46]i101: Detected package: NetFx451Web, state: Present, cached: Complete
[13EC:06A8][2015-01-13T13:46:46]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
[13EC:06A8][2015-01-13T13:46:46]i101: Detected package: Honorbuddy, state: Absent, cached: None
[13EC:06A8][2015-01-13T13:46:46]i199: Detect complete, result: 0x0
[13EC:06A8][2015-01-13T13:46:50]i200: Plan begin, 3 packages, action: Install
[13EC:06A8][2015-01-13T13:46:50]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[13EC:06A8][2015-01-13T13:46:50]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true.
[13EC:06A8][2015-01-13T13:46:50]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[13EC:06A8][2015-01-13T13:46:50]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\Markus\AppData\Local\Temp\Honorbuddy_20150113134646_0_vcredist110_x86.log'
[13EC:06A8][2015-01-13T13:46:50]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Markus\AppData\Local\Temp\Honorbuddy_20150113134646_1_Honorbuddy_rollback.log'
[13EC:06A8][2015-01-13T13:46:50]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Markus\AppData\Local\Temp\Honorbuddy_20150113134646_1_Honorbuddy.log'
[13EC:06A8][2015-01-13T13:46:50]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[13EC:06A8][2015-01-13T13:46:50]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[13EC:06A8][2015-01-13T13:46:50]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[13EC:06A8][2015-01-13T13:46:50]i299: Plan complete, result: 0x0
[13EC:06A8][2015-01-13T13:46:50]i300: Apply begin
[1CE0:0208][2015-01-13T13:46:51]i360: Creating a system restore point.
[1CE0:0208][2015-01-13T13:47:08]i361: Created a system restore point.
[13EC:06A8][2015-01-13T13:47:08]i000: Caching bundle from: 'C:\Users\Markus\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\.be\Honorbuddy Installer v2.5.12600.764.exe' to: 'C:\Users\Markus\AppData\Local\Package Cache\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\Honorbuddy Installer v2.5.12600.764.exe'
[13EC:06A8][2015-01-13T13:47:08]i320: Registering bundle dependency provider: {af6cc603-d89e-4cbe-a8d3-9702a9c50124}, version: 2.5.12600.764
[13EC:1C44][2015-01-13T13:47:08]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Markus\Downloads\vcredist_x86.exe
[13EC:1C44][2015-01-13T13:47:08]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[1CE0:0B70][2015-01-13T13:47:13]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1CE0:0B70][2015-01-13T13:47:13]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1CE0:0B70][2015-01-13T13:47:13]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1CE0:0B70][2015-01-13T13:47:13]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1CE0:0B70][2015-01-13T13:47:13]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[13EC:1C44][2015-01-13T13:47:13]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Markus\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\vcredist110_x86, error: 0x80070490.
[13EC:1C44][2015-01-13T13:47:13]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[13EC:1C44][2015-01-13T13:47:13]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Markus\Downloads\vcredist_x86.exe
[13EC:1C44][2015-01-13T13:47:16]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[1CE0:0B70][2015-01-13T13:47:21]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1CE0:0B70][2015-01-13T13:47:21]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1CE0:0B70][2015-01-13T13:47:21]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1CE0:0B70][2015-01-13T13:47:21]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1CE0:0B70][2015-01-13T13:47:21]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[13EC:1C44][2015-01-13T13:47:21]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Markus\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\vcredist110_x86, error: 0x80070490.
[13EC:1C44][2015-01-13T13:47:21]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[13EC:1C44][2015-01-13T13:47:21]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Markus\Downloads\vcredist_x86.exe
[13EC:1C44][2015-01-13T13:47:24]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[1CE0:0B70][2015-01-13T13:47:28]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1CE0:0B70][2015-01-13T13:47:28]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1CE0:0B70][2015-01-13T13:47:28]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1CE0:0B70][2015-01-13T13:47:28]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1CE0:0B70][2015-01-13T13:47:28]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[13EC:1C44][2015-01-13T13:47:28]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Markus\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\vcredist110_x86, error: 0x80070490.
[13EC:06A8][2015-01-13T13:47:28]e000: Error 0x80070490: Failed while caching, aborting execution.
[13EC:06A8][2015-01-13T13:47:28]i330: Removed bundle dependency provider: {af6cc603-d89e-4cbe-a8d3-9702a9c50124}
[13EC:06A8][2015-01-13T13:47:28]i352: Removing cached bundle: {af6cc603-d89e-4cbe-a8d3-9702a9c50124}, from path: C:\Users\Markus\AppData\Local\Package Cache\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\
[13EC:06A8][2015-01-13T13:47:28]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No
One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file.
0x80070490 - Could not find the element.
What i see in the log file:
[13EC:06A8][2015-01-13T13:46:46]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Markus\Downloads\Honorbuddy Installer v2.5.12600.764.exe, cmdline: ''
[13EC:06A8][2015-01-13T13:46:46]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[13EC:06A8][2015-01-13T13:46:46]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Markus\AppData\Local\Temp\Honorbuddy_20150113134646.log'
[13EC:06A8][2015-01-13T13:46:46]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Markus\Downloads\Honorbuddy Installer v2.5.12600.764.exe'
[13EC:06A8][2015-01-13T13:46:46]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[13EC:06A8][2015-01-13T13:46:46]i100: Detect begin, 3 packages
[13EC:06A8][2015-01-13T13:46:46]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.51106.1'
[13EC:06A8][2015-01-13T13:46:46]i000: Setting string variable 'NETFRAMEWORK45' to value '378758'
[13EC:06A8][2015-01-13T13:46:46]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[13EC:06A8][2015-01-13T13:46:46]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
[13EC:06A8][2015-01-13T13:46:46]i101: Detected package: NetFx451Web, state: Present, cached: Complete
[13EC:06A8][2015-01-13T13:46:46]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
[13EC:06A8][2015-01-13T13:46:46]i101: Detected package: Honorbuddy, state: Absent, cached: None
[13EC:06A8][2015-01-13T13:46:46]i199: Detect complete, result: 0x0
[13EC:06A8][2015-01-13T13:46:50]i200: Plan begin, 3 packages, action: Install
[13EC:06A8][2015-01-13T13:46:50]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[13EC:06A8][2015-01-13T13:46:50]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.21005.1) OR NOT MFC110_Version_x86' evaluates to true.
[13EC:06A8][2015-01-13T13:46:50]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[13EC:06A8][2015-01-13T13:46:50]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\Markus\AppData\Local\Temp\Honorbuddy_20150113134646_0_vcredist110_x86.log'
[13EC:06A8][2015-01-13T13:46:50]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\Markus\AppData\Local\Temp\Honorbuddy_20150113134646_1_Honorbuddy_rollback.log'
[13EC:06A8][2015-01-13T13:46:50]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\Markus\AppData\Local\Temp\Honorbuddy_20150113134646_1_Honorbuddy.log'
[13EC:06A8][2015-01-13T13:46:50]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[13EC:06A8][2015-01-13T13:46:50]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[13EC:06A8][2015-01-13T13:46:50]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[13EC:06A8][2015-01-13T13:46:50]i299: Plan complete, result: 0x0
[13EC:06A8][2015-01-13T13:46:50]i300: Apply begin
[1CE0:0208][2015-01-13T13:46:51]i360: Creating a system restore point.
[1CE0:0208][2015-01-13T13:47:08]i361: Created a system restore point.
[13EC:06A8][2015-01-13T13:47:08]i000: Caching bundle from: 'C:\Users\Markus\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\.be\Honorbuddy Installer v2.5.12600.764.exe' to: 'C:\Users\Markus\AppData\Local\Package Cache\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\Honorbuddy Installer v2.5.12600.764.exe'
[13EC:06A8][2015-01-13T13:47:08]i320: Registering bundle dependency provider: {af6cc603-d89e-4cbe-a8d3-9702a9c50124}, version: 2.5.12600.764
[13EC:1C44][2015-01-13T13:47:08]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Markus\Downloads\vcredist_x86.exe
[13EC:1C44][2015-01-13T13:47:08]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[1CE0:0B70][2015-01-13T13:47:13]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1CE0:0B70][2015-01-13T13:47:13]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1CE0:0B70][2015-01-13T13:47:13]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1CE0:0B70][2015-01-13T13:47:13]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1CE0:0B70][2015-01-13T13:47:13]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[13EC:1C44][2015-01-13T13:47:13]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Markus\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\vcredist110_x86, error: 0x80070490.
[13EC:1C44][2015-01-13T13:47:13]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[13EC:1C44][2015-01-13T13:47:13]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Markus\Downloads\vcredist_x86.exe
[13EC:1C44][2015-01-13T13:47:16]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[1CE0:0B70][2015-01-13T13:47:21]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1CE0:0B70][2015-01-13T13:47:21]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1CE0:0B70][2015-01-13T13:47:21]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1CE0:0B70][2015-01-13T13:47:21]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1CE0:0B70][2015-01-13T13:47:21]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[13EC:1C44][2015-01-13T13:47:21]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Markus\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\vcredist110_x86, error: 0x80070490.
[13EC:1C44][2015-01-13T13:47:21]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[13EC:1C44][2015-01-13T13:47:21]w343: Prompt for source of package: vcredist110_x86, payload: vcredist110_x86, path: C:\Users\Markus\Downloads\vcredist_x86.exe
[13EC:1C44][2015-01-13T13:47:24]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, download from: http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
[1CE0:0B70][2015-01-13T13:47:28]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1CE0:0B70][2015-01-13T13:47:28]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1CE0:0B70][2015-01-13T13:47:28]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1CE0:0B70][2015-01-13T13:47:28]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1CE0:0B70][2015-01-13T13:47:28]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[13EC:1C44][2015-01-13T13:47:28]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\Markus\AppData\Local\Temp\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\vcredist110_x86, error: 0x80070490.
[13EC:06A8][2015-01-13T13:47:28]e000: Error 0x80070490: Failed while caching, aborting execution.
[13EC:06A8][2015-01-13T13:47:28]i330: Removed bundle dependency provider: {af6cc603-d89e-4cbe-a8d3-9702a9c50124}
[13EC:06A8][2015-01-13T13:47:28]i352: Removing cached bundle: {af6cc603-d89e-4cbe-a8d3-9702a9c50124}, from path: C:\Users\Markus\AppData\Local\Package Cache\{af6cc603-d89e-4cbe-a8d3-9702a9c50124}\
[13EC:06A8][2015-01-13T13:47:28]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No






