HB trouble

[g101]

Honor buddy says authentication failed, can not connect to buddy servers. What to do?

 

[Tony]

https://www.thebuddyforum.com/honor...ides/9859-attach-hb-db-log-file-pictures.html

 

[g101]

here's the log file

 

[Tony]

remove:

- microsoft visual c++ 2005-2015 x86 redistributable



restart your pc,
download the installationwizard http://updates.buddyauth.com/BuddyWizard.zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
run this https://www.thebuddyforum.com/BuddyWizard.exe
restart

 

[g101]

okay so I did all that and I'm still getting the same response also a couple extra things when I downloaded http://updates.buddyauth.com/BuddyWizard.zip

there was nothing contained within the folder itself.

Also I had no windows updates available.

Is there anyway I could get assistance via teamviewer?

 

[Tony]

do you have an antivirus enabled?

 

[g101]

yes?

 

[Tony]

pm me your Skype and we will teamviewer it