HB not running for me

[jessesullins]

i see posts about HB being used for some but when i use it all it says is "Authentication failed: is this just me? or is it a widespread problem for some? i have HB updated

Thanks for answering a possibly dumb question

 

[Teveel]

HB auth servers are probably down atm.

 

[rensjeh]

Same problem a couple days..

 

[CodenameG]

we are currently working on the issue, as far as i know all users are being effected.

 

[Skratch480]

Ya I had the problem trying last night, and now today its the same deal. Hoping its up soon so I can get my full season 12 honor gear set while I work this week. And then not be undergeared in arena's this weekend
So CodenameG, whenever its figured out please comment back on this and let me know. I'll keep checking it, gotta get it running soon

 

[CodenameG]

theres no infomation yet on an eta

 

[dieiamgi]

Im still down for a few days, will it auto patch when its fixed or will I have to redownload it?

 

[no1knowsy]

Im still down for a few days, will it auto patch when its fixed or will I have to redownload it?

They may do push out a new version for HB, but at this point it's the servers having the issues, and not our client executable.

So if there is an available update when you start HB then I'd say click yes, just in case they fixed it on that version

 

[CodenameG]

They may do push out a new version for HB, but at this point it's the servers having the issues, and not our client executable.

So if there is an available update when you start HB then I'd say click yes, just in case they fixed it on that version

^^ This. if theres an update, always update.