HB no response

[mcasterj]

Since yesterday my hearthbuddy get freeze when I try to launch.
Every time I click the select button, the configuration window get freeze.
Have tried reinstall 5 times, plz help me.
This is my log.
View attachment Hearthbuddy 6872 2015-11-17 06.06.txt

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Also I can't visit http://www.buddyauth.com/ ,it shows

Server Error in '/' Application.
Runtime Error

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[Tony]

where are you from?

 

[mcasterj]

where are you from?

I live in Taiwan. (not Tailand)

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now I can visit https://na.buddyauth.com, and try to change the region of the key
still don't work ...

 

[Tony]

can you reach https://eu.buddyauth.com ?

 

[mcasterj]

can you reach https://eu.buddyauth.com ?

Yes, I can.

 

[Tony]

try to change the region there and let me know

choose Best Latency option

 

[mcasterj]

try to change the region there and let me know

choose Best Latency option

still can't work



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here's latest log
View attachment Hearthbuddy 7832 2015-11-18 05.41.txt

 

[Tony]

pm me your Skype and we will teamviewer it

 

[mcasterj]

pm me your Skype and we will teamviewer it

I can use now!!!

This afternoon I asked my ISP to reset the internet connection from their IDC, and it works.
<- still don't know why

Thank you guys for helping me (with my poor English...) , especially Tony. Thanks!!

 

[Tony]

great!

you're welcome