HB closes immediately after log in

[ZeroZaitsev]

Last several days Honorbuddy has just closed right after logging in, Running clean install of Honorbuddy on fresh install of Windows 8.1 and have ran the buddywizard and ensured all dependencies are installed.

Hoping to find some help

 

[CodenameG]

are you sure the key your trying to use is the same one listed on the buddyauth website? are you sure theres no spaces before or after your key?


if your sure, try flushing your dns
Flush DNS - What's My DNS?


reset your host file back to default.
How to Reset Hosts File to Default in Windows? - AskVG


and try power cycling your home router.


if you get "Max Sessions" you can clear them by logging into your buddyauth account and killing any active sessions you may have.

 

[ZeroZaitsev]

double checked the key is correct and matches the one on buddyauth which it does, I'v followed the links you posted and flushed the DNS aswel as reset the host files.

Power cycled the home router aswel as PC but to no avail, honorbuddy is still closing immediately after login. Also tried switching from DX11 to DX9 but no difference.

New log file attached

 

[Tony]

remove:
- microsoft .net framework 4 client profile
- microsoft .net framework 4 extended
- microsoft visual c++ 2010 x86 redistributable
- microsoft visual c++ 2012 x86 redistributable


restart your pc,
download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart

 

[ZeroZaitsev]

remove:
- microsoft .net framework 4 client profile
- microsoft .net framework 4 extended
- microsoft visual c++ 2010 x86 redistributable
- microsoft visual c++ 2012 x86 redistributable


restart your pc,
download the installationwizard https://www.thebuddyforum.com/attach...uddywizard-zip
run them as administrator.
after wizard installation is done, run windows update. And install all updates for .net & c++
restart

Followed this, tried it twice with no change, still closes immediatly

 

[ZeroZaitsev]

Rolled back windows to a earlier restore point to solve another problem but in the process honorbuddy has started to work again and is starting as normal now. No idea what the problem was but ill keep a close eye to see if it starts happening again.

Cheers for the support guys

 

[CodenameG]

great, if you need anything else let us know.