Have not receieved key

[Mooshieblob]

Hi, I purchased my key for RB 1 month 2 days ago and it said:

Greetings Buddy,

Your order needs to be manually reviewed by our financial team to prevent fraudulent activities. This process may take up to a business day.
You will receive another email once the approval process is done.
Thank you for your understanding.

Regards,
Buddy Team

It has been more than a day and I have still not received my key for order
#322287
, I have also tried to email the [email protected] address and have still not yet received a response, can someone help me out here please?

Thanks.

 

[mastahg]

Hi, I purchased my key for RB 1 month 2 days ago and it said:

Greetings Buddy,

Your order needs to be manually reviewed by our financial team to prevent fraudulent activities. This process may take up to a business day.
You will receive another email once the approval process is done.
Thank you for your understanding.

Regards,
Buddy Team

It has been more than a day and I have still not received my key for order
#322287
, I have also tried to email the [email protected] address and have still not yet received a response, can someone help me out here please?

Thanks.

You should have received a automated reply indicating a ticket had been created, if not reach out to the email again, from a different address. Response time can vary from a few days to longer sometimes.

 

[Mooshieblob]

I have done so promptly. Thank you for letting me know this information.

 

[Mooshieblob]

It's been four days now and I still haven't received even a confirmation of a response. Is this normal?

 

[mastahg]

It's not that unseal unfortunately it doesn't get taken care of and I don't have access myself to resolve such issues.

 

[Mooshieblob]

It's not that unseal unfortunately it doesn't get taken care of and I don't have access myself to resolve such issues.

Dang, that sucks. Well thanks for being here to respond to me either way.