davebernie1
New Member
- Joined
- May 6, 2014
- Messages
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Greetings,
* * * NOTICE OF ACCOUNT CLOSURE * * *
A user of this account has recently been involved in actions deemed inappropriate for
Diablo III by the In-Game Support staff of Blizzard Entertainment. This decision was
made after a thorough investigation of the situation as a whole. Though we are unable
to discuss the outcomes of our investigations due to privacy concerns, rest assured
that this incident has been looked into very thoroughly, and the appropriate actions
have been taken on all involved accounts.
Account Action: Account Closure
Offense: Unapproved Third Party Software
A third party program is any file or program that is used in addition to the game to
gain an unfair advantage. These programs may increase movement speed or teleport heroes
from one place to another beyond what is allowed by game design. It also includes any
programs that obtain information from the game that is not normally available to the
regular player or that transmit or modify any of the game files.
Cheat Programs ("Hacks")
We take action against accounts using hacks when a hero on the account is identified
using a hack program. Hacks provide benefits normally not achievable in the game. Such
benefits may include: increased speed, teleportation, or running through walls.
Automation Programs ("Bots")
We take action against accounts using automation programs or bots when one or more
heroes on the account are identified using a bot to achieve automation.
This Diablo III account has been closed by our staff based on a review of the account
and all related policy violations, in accordance with the Terms of Use and our In-Game
Policies (In-Game and Forum Violations - Battle.net Support). Note that any open bids or
auctions at the time of the account’s closure have been cancelled. Your open bids will
be refunded to your original method of payment. Please allow 5-10 days for processing
depending on the availability of your financial institution. Any bids or auctions
completed prior to the account’s closure will neither be refunded nor reversed.
Moving forward, this Diablo III account and any Heroes or items associated with the
account are no longer accessible. The only way to continue playing Diablo III is to
purchase a new license, or to attempt to recover access by appealing account closure.
While closure overturns are very unlikely, we advise that customers pursuing an appeal
hold off on purchasing a new Diablo III license until the appeal process has completed.
If you add a new Diablo III license, a new account will overwrite your old, without any
prior Heroes or items from the closed account.
Any disputes or questions concerning this account action can only be addressed by
Account Administration. To learn more about how Account Administration is able to
assist you, and how to contact them via online ticket, please visit us at
How to Appeal Suspensions and Closures - Battle.net Support. We will be unable to investigate
account actions over the phone - an online ticket is the only way to contact Account
Administration.
We understand that these policies may seem harsh, but they are in place to ensure that
every player is able to fully enjoy their time spent on Battle.net. Thank you in
advance for respecting our position.
Regards,
Blizzard Entertainment
Diablo III Customer Support
http://battle.net/support
* * * NOTICE OF ACCOUNT CLOSURE * * *
A user of this account has recently been involved in actions deemed inappropriate for
Diablo III by the In-Game Support staff of Blizzard Entertainment. This decision was
made after a thorough investigation of the situation as a whole. Though we are unable
to discuss the outcomes of our investigations due to privacy concerns, rest assured
that this incident has been looked into very thoroughly, and the appropriate actions
have been taken on all involved accounts.
Account Action: Account Closure
Offense: Unapproved Third Party Software
A third party program is any file or program that is used in addition to the game to
gain an unfair advantage. These programs may increase movement speed or teleport heroes
from one place to another beyond what is allowed by game design. It also includes any
programs that obtain information from the game that is not normally available to the
regular player or that transmit or modify any of the game files.
Cheat Programs ("Hacks")
We take action against accounts using hacks when a hero on the account is identified
using a hack program. Hacks provide benefits normally not achievable in the game. Such
benefits may include: increased speed, teleportation, or running through walls.
Automation Programs ("Bots")
We take action against accounts using automation programs or bots when one or more
heroes on the account are identified using a bot to achieve automation.
This Diablo III account has been closed by our staff based on a review of the account
and all related policy violations, in accordance with the Terms of Use and our In-Game
Policies (In-Game and Forum Violations - Battle.net Support). Note that any open bids or
auctions at the time of the account’s closure have been cancelled. Your open bids will
be refunded to your original method of payment. Please allow 5-10 days for processing
depending on the availability of your financial institution. Any bids or auctions
completed prior to the account’s closure will neither be refunded nor reversed.
Moving forward, this Diablo III account and any Heroes or items associated with the
account are no longer accessible. The only way to continue playing Diablo III is to
purchase a new license, or to attempt to recover access by appealing account closure.
While closure overturns are very unlikely, we advise that customers pursuing an appeal
hold off on purchasing a new Diablo III license until the appeal process has completed.
If you add a new Diablo III license, a new account will overwrite your old, without any
prior Heroes or items from the closed account.
Any disputes or questions concerning this account action can only be addressed by
Account Administration. To learn more about how Account Administration is able to
assist you, and how to contact them via online ticket, please visit us at
How to Appeal Suspensions and Closures - Battle.net Support. We will be unable to investigate
account actions over the phone - an online ticket is the only way to contact Account
Administration.
We understand that these policies may seem harsh, but they are in place to ensure that
every player is able to fully enjoy their time spent on Battle.net. Thank you in
advance for respecting our position.
Regards,
Blizzard Entertainment
Diablo III Customer Support
http://battle.net/support