Got banned today , need some help.

[rainless]

It's my first time botting , even on my main account , just to farm some gold. I know that this sounds stupid , botting on your main account , but i just wanted more gold because i'm lazy to farm it myself like many of you

I botted daily for about 7 days and on the 5th day or something i get a whisper from a guy and i answered him only after 10 minutes , he never responded back. 2 days later i get banned.

My question is , how should i appeal to unban my account , should i make a ticket after christmass and say that i was away from home for holiday and my account was hacked or something and it wasn't me who botted or should i just admit that i botted and i would never do it again, which is the best thing to do to increase my chances for my account to get unbanned? Btw i have mobile authenticator so i'm not sure if the "hacked" story would be legit because i think blizzard would then investigate if the password or email was changed and so on...

It's my first time getting banned and i don't know how to appeal for unban , i saw many of you guys who just admited that you've botted and got unbanned, i'm not sure what to do.

I would appreciate some help on how should i appeal to get the highest chance for my account to get unbanned.

Thanks!

 

[FadetoGrey]

forget the hacked theatrist

 

[spacek]

if its your first account closure you'll be fine bud, just admit to it and say you wont do it again. everyone gets it changed to 72hours atleast once, most more then once.

 

[basaradavid]

just explain your home network got hacked and any data sent or received was being tagged. then tell them that you dont know what a bot even does and if you have to, just call them over and over. trust me you get the best results over the phone if you know what your taking about yet sound agitated at the same time. i worked customer support myself, i know how to work it

 

[rainless]

The thing is , if i invent the hacked story , they would investigate more on my account, by having authenticator , it's really hard to get hacked , i thought very well what should i say but i really don't know , i don't want to screw up by saying i was hacked and they will ask for proof that i don't have , i'm not sure either if i should admit that i was botting, i really don't know...

"The account holder is responsible for the account's behavior. Suspensions are applied regardless of who committed the violation, and without consideration for extenuating individual circumstances. These factors will not lead to a suspension being removed."

"Submitting a ticket through the website is the only way to receive a review. Blizzard support staff will not review suspensions over the phone or through web chat. This allows us time to investigate relevant logs and activity."

I was reading many threads on how some guys were unbanned , but they didn't share what they've said in the ticket , either it was the best lying story in the world , or they were forgiven by admiting , i would like more people to tell me what to do, i'm still waiting to see what would be the best decision.

I really want my account back.

 

[namook]

I PM'd you on what to say.

 

[rainless]

Sometimes it's better to admit , but not always , changed to 72h suspension

 

[dolvar]

NEVER ADMIT TO IT!
that is the worst approach you can make!

Play stupid. Say, "Hey there, i was logging in to play this morning / evening and it said that i needed to contact Blizzard to unlock my account. I got a funny email the other day and it freaked me out and now this happen. I want to thank yall so much for taking care of the progress i have made in this game by securing my account. I hope yall have a blessed day and soon a Merry Christmas. Thank You - Name "

 

[saltychip]

NEVER ADMIT TO IT!
that is the worst approach you can make!

Play stupid. Say, "Hey there, i was logging in to play this morning / evening and it said that i needed to contact Blizzard to unlock my account. I got a funny email the other day and it freaked me out and now this happen. I want to thank yall so much for taking care of the progress i have made in this game by securing my account. I hope yall have a blessed day and soon a Merry Christmas. Thank You - Name "

Blizzard's response: Lol kid get banned for using HB