Hi,
Ifritone,
Alas, the forum staff cannot help you in this matter, as we do not have access to the tools or user account information to assist.
Instead, you must contact
[email protected], and explain the problem to them. You will need to provide proof-of-ownership of the Buddy bot. This usually entails the email used to purchase the bot, and the transaction id you were sent in the email receipt for the purchase.
cheers,
chinajade