MasterMitch
New Member
- Joined
- Feb 25, 2015
- Messages
- 22
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This is the latest response from Customer Support:
Greetings! This is Xarkhorin from the Game Master Department.
Your World of Warcraft account is currently under a temporary suspension due to a breach of our policies. We have already sent an email with more details but can inform you that the suspension will last for 6 months. You will be able to play again after this time.
Please note that no further action will be taken if there are no more breaches of the Terms of Use or policies. Check below for more information.
The game client may monitor your computer's RAM and/or CPU processes for unauthorized third party programs running concurrently with the game.
An unauthorized third party program is defined as any third party software (including Addons) that facilitates cheating; intercepts, mines or collects information from the game database; or allows modifying or hacking of the game interface, environment or experience in any way not expressly authorized by Blizzard Entertainment. In your case we can confirm that these programs were used to gain in-game advantage.
This action has been taken in accordance with our Terms of Use and our In-game Policies (Rules Regarding In-Game and Forum Conduct - Battle.net Support), which all players acknowledge and agree to prior to playing World of Warcraft. These policies and conditions allow us to maintain a fun and safe game environment for all of our players.
Our Battle.net Terms of Use can be found at Blizzard Entertainment: Battle.net Terms of Use. Further information on the different levels of account penalty we can apply is available at
https://battle.net/support/article/200475.
We now consider this matter closed and would not look to enter into further discussion on the subject.
This is the latest response from Customer Support:
Greetings! This is Xarkhorin from the Game Master Department.
Your World of Warcraft account is currently under a temporary suspension due to a breach of our policies. We have already sent an email with more details but can inform you that the suspension will last for 6 months. You will be able to play again after this time.
Please note that no further action will be taken if there are no more breaches of the Terms of Use or policies. Check below for more information.
The game client may monitor your computer's RAM and/or CPU processes for unauthorized third party programs running concurrently with the game.
An unauthorized third party program is defined as any third party software (including Addons) that facilitates cheating; intercepts, mines or collects information from the game database; or allows modifying or hacking of the game interface, environment or experience in any way not expressly authorized by Blizzard Entertainment. In your case we can confirm that these programs were used to gain in-game advantage.
This action has been taken in accordance with our Terms of Use and our In-game Policies (Rules Regarding In-Game and Forum Conduct - Battle.net Support), which all players acknowledge and agree to prior to playing World of Warcraft. These policies and conditions allow us to maintain a fun and safe game environment for all of our players.
Our Battle.net Terms of Use can be found at Blizzard Entertainment: Battle.net Terms of Use. Further information on the different levels of account penalty we can apply is available at
https://battle.net/support/article/200475.
We now consider this matter closed and would not look to enter into further discussion on the subject.