I got my account "permanently closed" due to "economy manipulation" - when I was on my druid farming herbs in sholazar basin to make cards for the Insane title. I was never contacted by a GM, and I was actively talking in guild chat/general chat, at my keyboard the entire time, not botting. Was that some sort of flag that I tripped up somehow, or did I just get reported a lot?
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[?][deleted] 7 points 20 hours ago
People probably reported you and the automated system kicked in. You'd be surprised, but people accidentally would get hit by it daily.
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[?]kaljaen 2 points 20 hours ago
There's nobody that verifies that sort of thing? I've run into tons of actual bots (and know people that have done it), it seems like it'd benefit them (Blizzard) to have somebody spend a minute verifying that there's an actual player at the keyboard instead of putting them through hours of phone support getting their account reopened (like I had to do). Thanks for the AMA, by the way!
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[?][deleted] 6 points 20 hours ago
If we get a ticket about it, we will go in-game and review IP histories and look at other stuff. The automated system just looks at stuff like nodes per hour, time spent logged in, stuff like that. We'll overturn it once we get a ticket about it form a suspended/banned person.
I agree that the system is flawed, but Dev works on silly things instead of working on implementing fixes that would resolve bigger things(like botting).
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[?][deleted] 5 points 20 hours ago
Also, you don't have to call in to dispute this type of thing. You can just put in a ticket via the Battle.net website it saves time because it goes straight to Game Masters!
Very Interesting....