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Error while using installer and when using zip MSVCP110.dll is missing

Killean

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Nov 2, 2011
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The honorbuddy installer is throwing an error when I try to use it. I've tried reinstalling Microsoft .net framework many times. I've installed C++ many times. I've gone through all of the windows updates. I just recently installed a new SDD Hard drive with a fresh copy of windows 7. I've also tried installing the MSVCP110.dll file manually. I'm out of ideas... When I try to upload a log file it tells me its an invalid file.... so:

[169C:16A0][2015-03-04T21:12:47]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\ThugNasty\Downloads\Honorbuddy Installer.exe, cmdline: ''
[169C:16A0][2015-03-04T21:12:47]i000: Initializing string variable 'InstallFolder' to value '[PersonalFolder]Honorbuddy'
[169C:16A0][2015-03-04T21:12:47]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\THUGNA~1\AppData\Local\Temp\Honorbuddy_20150304211247.log'
[169C:16A0][2015-03-04T21:12:47]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\ThugNasty\Downloads\Honorbuddy Installer.exe'
[169C:16A0][2015-03-04T21:12:47]i000: Setting string variable 'WixBundleName' to value 'Honorbuddy'
[169C:16A0][2015-03-04T21:12:47]i100: Detect begin, 3 packages
[169C:16A0][2015-03-04T21:12:47]i000: Setting version variable 'MFC110_Version_x86' to value '11.0.60610.1'
[169C:16A0][2015-03-04T21:12:47]i000: Setting string variable 'NETFRAMEWORK45' to value '379893'
[169C:16A0][2015-03-04T21:12:47]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[169C:16A0][2015-03-04T21:12:47]w120: Detected partially cached package: vcredist110_x86, invalid payload: vcredist110_x86, reason: 0x80070570
[169C:16A0][2015-03-04T21:12:47]i101: Detected package: NetFx451Web, state: Present, cached: None
[169C:16A0][2015-03-04T21:12:47]i101: Detected package: vcredist110_x86, state: Absent, cached: Partial
[169C:16A0][2015-03-04T21:12:47]i101: Detected package: Honorbuddy, state: Absent, cached: None
[169C:16A0][2015-03-04T21:12:47]i199: Detect complete, result: 0x0
[169C:16A0][2015-03-04T21:12:49]i200: Plan begin, 3 packages, action: Install
[169C:16A0][2015-03-04T21:12:49]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web
[169C:16A0][2015-03-04T21:12:49]i052: Condition '(NOT MFC110_Version_x86 >= v12.0.30501.1) OR NOT MFC110_Version_x86' evaluates to true.
[169C:16A0][2015-03-04T21:12:49]w321: Skipping dependency registration on package with no dependency providers: vcredist110_x86
[169C:16A0][2015-03-04T21:12:49]i000: Setting string variable 'WixBundleLog_vcredist110_x86' to value 'C:\Users\THUGNA~1\AppData\Local\Temp\Honorbuddy_20150304211247_0_vcredist110_x86.log'
[169C:16A0][2015-03-04T21:12:49]i000: Setting string variable 'WixBundleRollbackLog_Honorbuddy' to value 'C:\Users\THUGNA~1\AppData\Local\Temp\Honorbuddy_20150304211247_1_Honorbuddy_rollback.log'
[169C:16A0][2015-03-04T21:12:49]i000: Setting string variable 'WixBundleLog_Honorbuddy' to value 'C:\Users\THUGNA~1\AppData\Local\Temp\Honorbuddy_20150304211247_1_Honorbuddy.log'
[169C:16A0][2015-03-04T21:12:49]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[169C:16A0][2015-03-04T21:12:49]i201: Planned package: vcredist110_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[169C:16A0][2015-03-04T21:12:49]i201: Planned package: Honorbuddy, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[169C:16A0][2015-03-04T21:12:49]i299: Plan complete, result: 0x0
[169C:16A0][2015-03-04T21:12:49]i300: Apply begin
[1774:1778][2015-03-04T21:12:51]i360: Creating a system restore point.
[1774:1778][2015-03-04T21:12:55]i361: Created a system restore point.
[169C:16A0][2015-03-04T21:12:55]i000: Caching bundle from: 'C:\Users\THUGNA~1\AppData\Local\Temp\{06861e63-4c47-4ac5-a193-6cb66251eac3}\.be\Honorbuddy Installer.exe' to: 'C:\Users\ThugNasty\AppData\Local\Package Cache\{06861e63-4c47-4ac5-a193-6cb66251eac3}\Honorbuddy Installer.exe'
[169C:16A0][2015-03-04T21:12:55]i320: Registering bundle dependency provider: {06861e63-4c47-4ac5-a193-6cb66251eac3}, version: 2.5.13042.771
[169C:1384][2015-03-04T21:12:55]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\ThugNasty\Downloads\vcredist_x86.exe
[169C:1384][2015-03-04T21:12:55]i000: Setting string variable 'WixBundleLastUsedSource' to value 'C:\Users\ThugNasty\Downloads\'
[1774:1794][2015-03-04T21:12:55]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1774:1794][2015-03-04T21:12:55]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1774:1794][2015-03-04T21:12:55]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1774:1794][2015-03-04T21:12:55]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1774:1794][2015-03-04T21:12:55]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[169C:1384][2015-03-04T21:12:55]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\THUGNA~1\AppData\Local\Temp\{06861e63-4c47-4ac5-a193-6cb66251eac3}\vcredist110_x86, error: 0x80070490.
[169C:1384][2015-03-04T21:12:55]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[169C:1384][2015-03-04T21:12:58]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\ThugNasty\Downloads\vcredist_x86.exe
[1774:1794][2015-03-04T21:12:58]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1774:1794][2015-03-04T21:12:58]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1774:1794][2015-03-04T21:12:58]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1774:1794][2015-03-04T21:12:58]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1774:1794][2015-03-04T21:12:58]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[169C:1384][2015-03-04T21:12:58]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\THUGNA~1\AppData\Local\Temp\{06861e63-4c47-4ac5-a193-6cb66251eac3}\vcredist110_x86, error: 0x80070490.
[169C:1384][2015-03-04T21:12:58]e349: Application requested retry of payload: vcredist110_x86, encountered error: 0x80070490. Retrying...
[169C:1384][2015-03-04T21:13:01]i338: Acquiring package: vcredist110_x86, payload: vcredist110_x86, copy from: C:\Users\ThugNasty\Downloads\vcredist_x86.exe
[1774:1794][2015-03-04T21:13:01]e000: Error 0x80070490: Failed to find expected public key in certificate chain.
[1774:1794][2015-03-04T21:13:01]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.
[1774:1794][2015-03-04T21:13:01]e000: Error 0x80070490: Failed to verify signature of payload: vcredist110_x86
[1774:1794][2015-03-04T21:13:01]e310: Failed to verify payload: vcredist110_x86 at path: C:\ProgramData\Package Cache\.unverified\vcredist110_x86, error: 0x80070490. Deleting file.
[1774:1794][2015-03-04T21:13:01]e000: Error 0x80070490: Failed to cache payload: vcredist110_x86
[169C:1384][2015-03-04T21:13:01]e314: Failed to cache payload: vcredist110_x86 from working path: C:\Users\THUGNA~1\AppData\Local\Temp\{06861e63-4c47-4ac5-a193-6cb66251eac3}\vcredist110_x86, error: 0x80070490.
[169C:16A0][2015-03-04T21:13:01]e000: Error 0x80070490: Failed while caching, aborting execution.
[169C:16A0][2015-03-04T21:13:01]i330: Removed bundle dependency provider: {06861e63-4c47-4ac5-a193-6cb66251eac3}
[169C:16A0][2015-03-04T21:13:01]i352: Removing cached bundle: {06861e63-4c47-4ac5-a193-6cb66251eac3}, from path: C:\Users\ThugNasty\AppData\Local\Package Cache\{06861e63-4c47-4ac5-a193-6cb66251eac3}\
[169C:16A0][2015-03-04T21:13:01]i399: Apply complete, result: 0x80070490, restart: None, ba requested restart: No

This log is from me trying to use the installer. When I try to open honorbuddy.exe from the zip file it says authentication failed.

figured out how to add this log file:
View attachment 1120 2015-03-04 22.51.txt
 
Last edited:
I see that other people are reporting this issue. I am using a fresh install of windows 7 and there arent anymore updates out there. I have followed the steps I see in other posts. Is there any chance of this getting resolved?

Tony when I try to use your wizard it says it cannot find .net 4.5.1
 
Last edited:
I followed some of the suggestions posted on this forum:
getting a error Element not found 0x80070490 error! - Windows 7 Help Forums

Then I used Tonys wizard that was posted in another thread. It did not download Microsoft .net Framework 4.5.1, so i searched for that specific version and installed it. I ran windows update on it and rebooted.

My installer is still broken, but my Launcher is now working after installing via the .zip file! :cool:
 
download and install this.
http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe
after your done restart your pc.


DO NOT use the installer.

Download the latest version of honorbuddy.
http://updates.buddyauth.com/GetNewest?filter=Honorbuddy
Then do a clean install into a new folder. Do not reinstall over a previous installation or move items from the old installation into the new one.

then

wow needs to be running in 32bit mode.
to do this watch this video. it covers every possible way to get wow to start in 32 bit mode.
https://www.youtube.com/watch?v=St0xz-gf0zg


after wow is started in 32bit mode, get fully logged in and in game, then start honorbuddy by right clicking "honorbuddy.exe" and clicking "Run as Administrator"
 
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