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Error 0x80070490: Failed to find expected public key in certificate chain.

M

mcwhat

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May 6, 2013
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Was having trouble with grind bot so figured I'd try a fresh install. When I attempt to install I get the following error:
Error 0x80070490: Failed to find expected public key in certificate chain.

View attachment Honorbuddy_20150106134742.txt

Things I've already tried:

Removed honorbuddy and all remnants from AppData and re-downloaded the latest installer.

I've run the windows system file checker and the DISM tool found here:
Windows Update error 0x80070490

Ran the windows troubleshooter (Control Panel\All Control Panel Items\Troubleshooting\System and Security > Windows Update\Resolve Problems that prevent you from updating Windows.)

Tried using the zip version of honorbuddy and still get the same error that start all this.
View attachment 5940 2015-01-06 13.54.txt

Same error with both DX9 and DX11.

I've also tried the installer on 3 other machines and get the same error. One of the machines is a clean install with nothing but WoW and Windows Update patches, so I'm skeptical the installer functions at all.
 
I got the grind bot to work. Changed <MaxLevel>100</MaxLevel> to <MaxLevel>101</MaxLevel> and it works fine. Still can't use the installer on any machine though. Feel free to close the ticket, but if you want me to test some other things to try and figure out how to get the installer working I'll be happy to, might help another user.
 
dont use the installer. thats the answer to the installer not working.

if you need anything else let us sknow.
 
Thanks. I had a feeling you guys already knew the installer was garbage, but since you keep posting new ones I wasn't sure. I'll be sure to just use the zip and stop trying it from this point forward.
 
it works fine for most people, but some people have stuff installed that messes things up.
 
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