doesnt work in China

[Leon Lui]

Hey guys, I couldnt use HB in China sometimes, it shows
"Could not connect to the remote host
Unable to connect to the Buddy servers. Please check your internet connection and firewall."

How can i solve it?use VPN?

THX

 

[Tony]

tried a different region?

 

[Elsst]

Yes, connecting to other servers is also true. Unable to connect. So are many users. It's been going on for days. Robots can't work.

 

[Elsst]

Chinese server is not connected. Other servers can occasionally be connected. But robots don't work. Maybe there's something wrong with the server

 

[Tony]

so you can connect on different region but the bot does not work?

 

[Leon Lui]

connect other servers is the same, connection lost.
could u please change your server loc. could put in in HK instead of mainland china.

 

[Elsst]

It can only connect to the European server, but it will be disconnected immediately. Delay is also very large.

 

[richard lyu]

yeah, same question!

 

[Leon Lui]

你也姓吕啊 哈哈

yeah, same question!

 

[atlight]

yeah, same question!

 

[Tony]

try SEA instead plz

 

[Elsst]

Have tried, or can not be used. All servers cannot be used. It's been 10 days

 

[Tony]

tried EU and US?

 

[Elsst]

Have tried, can not be used

 

[Elsst]

Chinese users are unable to use HB

 

[Tony]

Have tried, can not be used

upload your log file plz

 

[Elsst]

。

 

[Tony]

we are working on a fix

 

[Elsst]

Chinese server does not exist